Specialist

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

Join us during a transformative period as we introduce specialist hubs within our claims functions, setting new standards in the market. As a Return to Work Specialist, you will play a pivotal role in our innovative service delivery model, focusing on supporting claims with holistic recovery and return to work strategies, rehab provider performance management and data remediation to achieve outcomes.

**How you'll make an impact**
- Strategic RTW Support: Provide expert advice on claims strategies to build capacity and achieve return to work and independence outcomes using RTW hierarchy via Collaborative Claims Reviews, Rehab Claims Reviews and ad-hoc strategy reviews.
- Data Review: Engage in weekly data review and remediation to ensure accurate RTW data to support results.
- Rehab Provider Management: Oversee rehabilitation providers to ensure effective return to work solutions using same employer services, new employer services, one-off services, other in-house offerings and SIRA vocational programs.
- Stakeholder Collaboration: Work closely with internal and external stakeholders, including claims staff, other technical specialists, workplace rehabilitation providers, and medical professionals.
- Education & Coaching: Empower claims staff with ongoing ad-hoc coaching and influence knowledge sharing of all aspects of return to work.

**About you**
- Experience & Qualifications: Background in worker’s insurance, return to work planning and rehabilitation or allied health, with experience in occupational rehab in a workers' compensation or insurer setting.
- Communication Skills: Ability to engage and influence at all organisational levels.
- Strategic Mindset: Approach challenges with a strategic and proactive mindset;
- Team Player: Strong sense of collaboration and resilience as aligned to RTW team and support claims operations teams.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher emb