Category Specialist

2 days ago

Sydney, Australia Heinemann Full time

For our corporate office in Sydney International Airport we are looking for a Category Specialist. The Category Specialist contributes to the category performance against financial and KPI targets. Their primary responsibility is maximising the engagement of the customer and customer satisfaction, be it through in-stock, promotion or range. The Category Specialist will collaborate and manage the mutual interests of both the Operations and Purchasing team in line with the broader commercial strategy. They are the ambassador of the category and carry the authority of how the range is represented and executed on the shop floor.**Category Specialist**

Your new job includes
- Weekly/Monthly Analytical reporting
- Complete weekly shop visits to observe and discuss stock position, customer demographics, range and promotional opportunities
- Assist with providing regular and timely category updates both to internal and external stakeholders
- Ensures consistent high standards of customer service through ensuring the range maximises the customer experience and is store-appropriate
- Reviews and analyses initiatives to ensure a high level of customer service by regularly reviewing customer feedback, trends and results
- Organise staff incentives, brand and Visual Merchandising training and aid the Operations team to execute the brands in store
- Build and maintain relationships with vendors and coordinate vendor store visits as needed

What you should bring along
- Previous experience including category coordination, strategic planning, forecasting and financial analysis
- Experience in managing and collaborating with multiple stakeholders both internal and external to build strong relationships
- Exceptional verbal and written communication skills
- Ability to prioritise and work in a fast paced environment
- Extensive product knowledge, analytical skills and ability to identify market trends
- Financial analysis skills and the ability to develop, read and interpret financial reports
- Advanced MS Excel, and SAP/R3 (Retail) or similar ERP system
- Bachelor’s degree in Business, Commerce, Marketing or a related discipline (or equivalent relevant work experience) is highly regarded

What you can be excited about

**Active feedback culture**

**Subsidised parking**

**Team events

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