Head of Business Unit Communications

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

Our Communications team at Australia Post is growing, and we are looking for the right person to lead our recently established Business Unit Communications team. This is a great opportunity to develop a team that is responsible for partnering with Executives on both internal and external communications strategies supported by a team of Business Unit Communication Specialists, an Enterprise Communications team with a specific focus on channels and business continuity and a Media Relations team, which includes a corporate media and PR team.

Reporting to the ‘General Manager, Corporate Communication’, you play a significant role in the Communications Leadership Team. The role collectively and primarily carries responsibility for protecting and enhancing Australia Post’s reputation and its social licence to operate, which is achieved through the delivery of Australia Post’s communications strategy.

You will work with the Communications Leadership Team to develop the over-arching external communications strategy and messaging for the Enterprise. The role will possess exceptional stakeholder relationship skills, to protect and enhance the organisation’s purpose and reputation and ensure the Corporation’s economic and strategic value is better understood and appreciated by key stakeholders.

**You’ll also**
- Help deliver on the Communications strategy and think about strategic initiatives that will improve communication and drive understanding for our team members
- Build trusted relationships with leaders across the business, prepare creative and compelling content, briefs, messaging and presentations as needed
- Work with Business Unit teams to develop a deep understanding of the particular interests, agendas, issues and opportunities to work collaboratively
- Support key enterprise projects and initiatives by developing and advising on communications approaches to enhance team member and stakeholder engagement
- Work with Executive Managers and Executive Assistants to deliver key events (e.g. Town Halls)
- Help investigate and distribute internal good news stories
- Collaborate with the wider Communications team to ensure consistency of business messages and alignment with enterprise-wide programs
- Support the Enterprise Communications team, when needed
- Help manage the calendar of communications activity
- Work with the Head of Team and Senior Communications Managers to identify opportunities for innovation for the Team and manage innovation projects

**About you**

You are a communications specialist who likes to get things done. You are curious, creative and can translate complex information for frontline team members. You are organised, efficient, adaptable and have a solution-focused attitude. You enjoy building strong relationships with team members and stakeholders across the business.

**What are we looking for?**
- 5+ years' experience as a communications professional in a large or dynamic organisation
- Experience in developing, executing, and evaluating communication plans
- Excellent understanding of a wide variety of communication channels and techniques, including digital communications
- Experience working for organisations in the retail or logistics industry that have a geographically spread workforce is preferred but not essential
- Natural curiosity about issues and developments about current news issues, and in the broader community socio
- political environment
- Creative, organised and efficient
- Experience with creative production process, e.g. video, graphic design and event management
- Demonstrated project management skills
- Understanding of issues and reputational impact

**How we’ll deliver for you**
- Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
- Immerse yourself in the AP Way - where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

**We're delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.