 
						Junior Account Manager
2 weeks ago
**Position Title**:Junior Account Manager
**Company**: Certified Autos
**Position Overview**:
**Key Responsibilities**:
- Manage post-sales client accounts, ensuring all documentation is accurate and up to date.
- Assist with customer onboarding, ensuring a smooth and positive experience throughout the process.
- Monitor and follow up on direct debit dishonors, ensuring timely resolutions.
- Develop and manage payment plans for clients, with regular follow-up to ensure compliance.
- Provide administrative support to the sales and management teams.
- Assist with the preparation of reports and account statements for clients.
- Build and maintain strong client relationships through regular communication and follow-up.
- Support the sales team in achieving their targets by managing customer inquiries and resolving any account-related issues.
- Maintain an organized and efficient office environment to support business operations.
**Qualifications**:
- Previous fleet/automotive account management/sales experience is desirable
- Strong communication and interpersonal skills.
- Excellent organizational skills with a keen eye for detail.
- Ability to multitask, prioritize, and manage time effectively.
- Experience in customer service, account management, or accounts receivable is preferred.
- Proficiency in Microsoft Office and CRM systems is a plus.
- Must be available to work on Saturdays during the initial probationary period.
Pay: $65,000.00 - $90,665.34 per year
**Benefits**:
- Employee discount
- Employee mentoring program
- Salary packaging
Schedule:
- 8 hour shift
Supplementary Pay:
- Commission
- Performance bonus
Application Question(s):
- Are you willing to work 6 days per week (MON-SAT)?
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 30/09/2024
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