Internal Sales

2 weeks ago

Sunshine, Australia Trantech Security Full time

Genuine opportunities for career progression and professional development
- Long-term and stable full-time, permanent opportunity
- No technical experience needed, great entry level opportunity to build your career from the ground up
- Work for a leading supplier of Intercom, CCTV, & Access Control Systems

**About us**

At Trantech Security, we strongly value our customer base and the relationships we form from our very first encounter. We pride ourselves on our open and friendly customer service and the technical support that we provide. We are known for our wide range of reliable and competitively priced products and services and ensure we only partner with brands that complement our core values.

**About the opportunity**:
We are looking for the new face of internal sales in our Sunshine branch.

This role will suit an ambitious, customer service focused, tech savvy, self-motivated team player who is looking for an entry level role in technical sales with plenty of opportunities for career growth in the electronic security industry.

As an internal account manager, you will support sales to Trantech’s wide range of customers and partners through delivering exceptional over the counter and phone-based customer service.

**What we are looking for in you**:
**People person**

You're the kind of person who knows how to talk to people on all levels and is not scared to jump into the deep end.

**Curious**

You’re a natural problem solver who rises to the challenge of finding effective solutions to customers projects.

**Results driven**

You enjoy the feeling of seeing customers grow and develop their business and strive to become a trusted advisor

**Team player**

You’re the kind of person that others don’t need to ask for help because you’ve already offered.

**Tasks & responsibilities**
- Working with clients over the counter and by phone to understand their needs and explain product value
- Building relationships with clients based on trust and respect
- Collaborating with the sales and technical teams to best service our clients
- Understand customer behaviour, trends and issues to help them grow their business along with ours
- Maintaining up-to-date knowledge of company products and services
- Resolving complaints and preventing additional issues by improving processes
- Acting as an internal client advocate with a focus on improving the buyer experience
- Supporting or executing outbound sales campaigns

**Attributes & Experience**
- A solid work ethic with a desire to deliver the quality service that our customers expect
- Analytical approach to problem-solving & a keen desire to learn about new technologies
- Previous experience in trade sales is desired but not essential
- An understanding of the Windows Operating System, web browsers and basic networking is desired but not essential
- Knowledge of and exposure to CCTV & camera technologies is desired but not essential

**Benefits**
- In-house training and opportunities for career progression
- Excellent, supportive team culture
- Experienced staff and leadership team to mentor and guide you

**Salary**: $43,524.90 - $60,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Native English (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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