Account Manager

2 days ago

Parramatta, Australia HAYLO People Full time

Expand your Workers Compensation experience into the Broker world
- Gain experience with local and national clients without the need to travel
- Hybrid & Flexible Working within a Permanent Role (2 days work from home)

Join a well-established National Broker as an Account Manager in Worker Compensation, supporting clients across Australia.
- Step in to a well managed portfolio on a 6 month contract
- Hybrid & Flexible Working within a Permanent Role
- Excellent exposure, support and work with a reputable brand

Utilising your existing Workers Compensation Senior Case Management Account Management experience, you will play a pivotal role in ensuring clients receive up-to-date and effective advice on workers' compensation insurance services.

You'll be the primary point of contact for clients, guiding them through policy management, renewals, claims processes, and risk assessment. You will also have the opportunity to support junior Account Executives in their growth & development into future Account Managers. This role has been created from business growth and is an exciting time to join the organisation.

**Duties Include**:

- Build and maintain strong relationships with clients, understanding their unique needs and offering tailored insurance solutions.
- Manage the entire lifecycle of workers' compensation policies, from initial underwriting submissions to policy renewals.
- Provide guidance to clients on risk management strategies, workplace safety protocols, and compliance with regulations.
- Stay informed about regulatory changes in workers' compensation insurance and advise clients on maintaining policy compliance.
- Educate clients about workers' compensation coverage, benefits, and claims processes to foster clear understanding.
- Act as a problem solver and mediator in cases of claims disputes, policy concerns, or coverage inquiries.
- Conduct market research to stay updated on insurance trends, emerging risks, and competitive offerings.

**To Be Successful**:

- Existing Workers Compensation Account Executive Experience or Strong Senior Case Management Experience Required where you've worked closely with Employers Required
- Confident in stakeholder management, with experience influencing and negotiating
- Strong communication skills, written and verbal with a professional approach
- A positive, growth mindset attitude

**Benefits**:

- Hybrid and flexible working in Parramatta (2 days work from home)
- An opportunity to show case your skills across a well managed portfolio
- Gain experience working closely with the General Manager
- Be well recognised for your input with possibility to extend to a permanent opportunity

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