Member Engagement Manager

3 days ago

Perth, Australia Chartered Accountants ANZ Full time

We encourage Passion to Grow and improve
- Opportunity to lead member engagement initiatives and activities
- Values led organisation, positive working environment
- Be a difference maker in a varied role

Great opportunity to be “hands-on”, utilise your team leadership, excellent communication, problem-solving and event organisation skills to be a difference maker.

ABOUT THE ROLE
We are seeking a skilled and experienced Member Engagement Manager who can bring strong customer experience expertise, event delivery knowledge and strong relationship management experience to support and deliver on innovative ways we engage with our members.

Your success in managing and delivering events and initiatives, including providing support for governance in WA will be paramount. You will enjoy building and maintaining relationships with key stakeholders, internally and externally. You will be part of a team that is the WA face of CAANZ, liaising with members and assisting in building and executing strategic initiatives to cater to member needs. You will use your ability to initiate and coordinate sponsorship and commercial/business partnership opportunities.

This is a permanent, full-time role with an amazing team that forms part of our wider Trans-Tasman team. Our team forms part of an incredibly collaborative culture offering opportunities for involvement in projects and innovative initiatives, in addition to our local membership delivery.

**Key Responsibilities will include**:

- Managing and delivering events and initiatives
- A Leadership role in the Member Engagement team
- Building and maintaining relationships with internal and external stakeholders
- Managing regional communication including social media
- Salesforce case management and reporting

ABOUT YOU
We are looking for a self-starter with a can-do attitude who wants to take ownership and is passionate about delivering world class member experiences. To be considered for this role you will be able to demonstrate:

- Proven background in event and/or office management
- Advanced relationship management, communication, and negotiation skills
- Impeccable problem solving, organisation and time management skills
- Ability to work both independently and in a collaborative team environment
- Goal-oriented, self-motivated, and able to juggle time-sensitive priorities
- Ability to be agile and adaptable in a transformational environment

ABOUT US
Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 131,000 financial professionals, supporting them to make a difference to the businesses, organisations, and communities in which they work and live.

Being a difference maker is the difference between good and excellent. Between hoping we can do something and having the substance to know we can.

We are shaping and advancing the profession of accounting through high ethical and professional standards, advocating for the public good and delivering first class education resources and tools. We seek innovative ways to deliver new and better services to meet the ever-changing needs of our members. By supporting our members, we help make a difference.

WHAT’S IN IT FOR YOU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include lifestyle discounts, access to LinkedIn Learning and a hybrid working model that allows you to work from home but also time in the office for engagement and collaboration.

HOW TO APPLY

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