Human Factors Manager

**Location**: Melbourne, VIC, AU

**Company**:metrotrain

**Metro Trains Melbourne (MTM)** is a
**multi-award winning organisation** and we pride ourselves on our team of high performing talented professionals who are
**safety** and delivery focused, and are at the core of our success.

You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance feel comfortable to bring their best to work, and to truly be focused on a common goal which is to provide a world class railway service.

Become part of a talented and passionate team dedicated to enhancing and delivering projects that improve the safety and reliability of Melbourne’s rail network. Doing truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your talents.

We provide a range of employee benefits that will make your experience working at MTM both professionally and personally rewarding.

Metro Trains currently has an opportunity for an experienced
**Human Factors Manager**
***responsible for governance, oversight and facilitation of continuous improvement in all aspects of Human Factors (HF) on the Sunshine Systems Alliance and will lead the development and delivery of HF integration and assurance activities during all phases of the Project.

This includes the implementation and auditing of processes to manage the HF for MTM in accordance with the Rail Safety National Law.

You will lead the development, review and continuous improvement of Human Factors (HF) and assurance framework and associated management plans on the Project and ensure that Projects staff and contractors have an awareness of the importance of HF and comply with all legal obligations and Metro policies.

This is a unique and exciting role as you will support various projects and gain exposure to multi-disciplinary teams which will enable you to further your experience and develop a long-term career with Metro.

**Key Areas of Responsibility**
- Provide HF Subject Matter Expert (SME) representation, leadership, and support on the Project including HF Assurance Reports and an Issues Register to capture emerging and residual HF risk
- Contribute to the Human Factors Working Group, develop and conduct HF Activities and collaborate on a regular basis to the relevant internal and external stakeholders including the MTM enterprise, Alliance Engineering and assurance and the relevant RPV teams
- Lead teams and mentor staff in support of HF integration and assurance at a Program level ensuring continuous improvement of HF processes
- Prepare complex reports on HF integration and assurance requirements and lessons learned undertaking HF compliance audits.

**About You**
- A tertiary qualification in Human Factors, Ergonomics, Psychology, Engineering or a related field.
- Previous experience in leading and mentoring a team.
- Ability to schedule work priorities to ensure deadlines are strictly adhered to with the ability to negotiate outcomes.
- Build strong internal and external stakeholder management through positive, proactive and professional communication to keep key stakeholders informed
- Strong report writing, analytical ability and critical thinking

When you work at Metro, you don’t only get to work with amazing people and trains, you get to bring your best self to work every day and do the work you love.

**We help you to do this by providing you**:

- Our ongoing involvement in the exciting pipeline of major rail projects and a secure role in an essential services company,
- Career development support and opportunities to learn new skills within a multi-disciplinary environment
- Free public transport across Victoria with your very own Myki card
- Flexible work arrangements and CBD office location

This is a fantastic and dynamic opportunity to build on the career you have developed to date and be part of the legacy that
**_‘connects people and places for a growing Melbourne’_**.

If what you’ve read resonates with your values, experience, and career aspiration then we want to hear from you

**Sunday 18th September **to be considered for this position.
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