Guest Experience Manager

**GUEST EXPERIENCE MANAGER** **LOCATION: MELBOURNE** **SALARY PACKAGE: $85K + Super** - Unique Lifestyle Hotel - A new standard of accommodation - Dynamic and supportive management team **ABOUT YOUR NEW EMPLOYER** Our client is a NEW Lifestyle Boutique Hotel that boasts international career progression, fantastic benefits and great facilities. They are...

**Job Number** 23070613 **Job Category** Rooms & Guest Services Operations **Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Marriott Melbourne Hotel Docklands **is looking for a **Guest Experience...

**Job Description**: **Job Number** 23126548 **Job Category** Rooms & Guest Services Operations **Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Marriott Hotels creates moments that...

**Company Description** Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts,...

Company Description Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...

Key ResponsibilitiesOversee the efficient operation of the reservation system to ensure high levels of customer satisfaction and smooth booking processes.Direct the reception team, ensuring guest check-ins and check-outs are handled professionally and smoothly.Manage room service operations to guarantee timely and high-quality service delivery to...

Deliver Exceptional Guest ExperiencesEngage with guests to ensure their stay is memorable and exceeds expectations.Promote the hotel's boutique brand by embodying its values and standards.Make recommendations on the hotel and local area to enhance guest experiences.Address guest feedback, concerns or complaints in a professional and courteous manner.The...

Key to this role is a passion for delivering exceptional guest experiences, ensuring that every interaction with our guests is memorable and exceeds their expectations.About the OpportunityWe are seeking an experienced leader who can motivate, inspire and develop frontline staff to meet sales targets, and deliver outstanding guest experiences. The ideal...

**Additional Information** **Job Number**25095967 **Job Category**Rooms & Guest Services Operations **Location**The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Westin is committed to empowering guests to enhance their well-being when they need it...

**Additional Information** **Job Number**25081067 **Job Category**Rooms & Guest Services Operations **Location**The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management The Westin is committed to empowering guests to enhance their well-being when they need it...