Guest Experience Manager

1 day ago

Melbourne, Victoria, Australia beBeeAmbassador Full time $90,000 - $120,000

Deliver Exceptional Guest Experiences

  • Engage with guests to ensure their stay is memorable and exceeds expectations.
  • Promote the hotel's boutique brand by embodying its values and standards.
  • Make recommendations on the hotel and local area to enhance guest experiences.
  • Address guest feedback, concerns or complaints in a professional and courteous manner.

The ideal candidate will possess success in a similar role, delivering exceptional guest service and demonstrating strong administrative skills.

About Our Hotel

Lancemore Mansion Hotel boasts a grand 19th Century estate set amidst 10 stunning acres of formal English gardens.

Experience Our Unique Offerings

Enjoy award-winning spa treatments, farm-to-table dining, and breathtaking views of the surrounding landscape.

Our Boutique Lifestyle Brand

As a leading Australian boutique lifestyle brand, we pioneer boutique hotels and residential conference facilities since 1986.

Our hotels offer unique experiences, from boutique accommodation to critically acclaimed restaurants and award-winning wines.

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