Administration Officer

1 week ago

Coorparoo, Australia First Call Home Services Full time

We are seeking an enthusiastic Administration & Customer Service Officer to join our business support team. This role is critical for us, as you form an important point of contact for a range of people - including our customers and our great team members.

**About our Company**

First Call Home Services is a home service provider in the Ipswich, Toowoomba and South-West Brisbane region. We have a team of professionals that provide residential, real estate and National Disability Insurance Scheme (NDIS) services to our customers.

**About the Role**
- Initially to cover a period of staff leave for 8 weeks (4 days a week, 22 hours p/w)
- After that moving to 2 days per week with scope for an additional day (11-16.5 hours p/w) for additional team support as required.
- You will be able to **work from home**, with training initially being provided.

**_ Key responsibilities include:_**
- Provide an effective administrative support service for the whole of business.
- Assisting with the coordination of staff rostering, rescheduling of clients, employee leave management and other ‘in-field’ employee support.
- Assisting with general accounting - customer invoicing, payment receipting and supplier billing.
- Assist with recruitment and other human resources (HR) activities.

**_ To be successful in this role, you will need:_**
- Previous and demonstrated experience in a similar administration, customer service or support role.
- Outstanding communication skills (listening, verbal and written).
- Proven ability to build and maintain professional relationships.
- Strong computer skills, with experience in office software (e.g., Word, Excel, MYOB).
- To be an enthusiastic and adaptable team player.
- Ability to work independently, with a passion delivering great service.

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