Night Manager

At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. Part of IHG Hotels and Resorts Holiday Inn Express® Melbourne Little Collins, newly opened in February, has 312 rooms.

We are looking for a full time **Night Manager** to deliver our Service Style, Mission Made Easy, which is built upon three Service Behaviours that drive everything we do:

- Be Ready we know our guests want a smooth and hassle-free stay, one that doesn’t break their flow. We are here to help them do this in simpler, smarter ways. Keeping one step ahead so we’re always ready.
- Be Engaging our guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.
- Be On It We know what matters. If any issues arise, we get right on it and resolve them quickly. We look for opportunities to help our guests and we take them, the more we do this, the more they come back.

**The Role**

As the Night Manager you will be responsible for the hotel operation during night shift, maintaining hotel security and driving guest experience. In conjunction with this, you are the hotel Finance & Business Support representative and have various financial responsibilities to Holiday Inn Express. You will support in establishing quality and guest service standards, and drive hotel revenue and profit goals through a detailed auditing process of hotel revenue and expenses.

Assist the Hotel Manager and head office Finance Assistant in ensuring all revenue, expenses and daily audit tasks have been completed without any bias and any discrepancies have been immediately followed up on.

Provide ad hoc financial analysis on hotel performance versus budget and forecast, by using knowledge of your day-to-day tasks & responsibilities as the key contributor to this analysis.
- Conduct the Night Audit process as per Night Manager/ Auditor’s checklist.
- Tasks include but are not limited to correctly posting all hotel's revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Balance accounts at the end of each day and post any outstanding charges to guests’ accounts
- Balance cashier’s accounts
- Ensure cash security procedures are adhered to
- Maintain efficient internal control procedures to assist in the prevention of theft or fraud
- Responsible for ensuring 100% compliance and follow up on:

- Accounts Payable from receiving of invoice to payments made to supplier, maintain Vendors
- Purchase Orders

**About you**:

- Proven experience within a similar role or capacity
- Experience in Opera
- Audit and accounting experience
- Ability to communicate effectively in spoken and written form
- Professional and personable, with a can-do attitude.
- You're pre-equipped with sound judgement, even under pressure - you'll have a heap of responsibility right off the bat
- You make calm, collected decisions - even when the clock is ticking
- You must be available to work on night shifts on a rotating roster which includes weekends
- You will be required to hold or obtain a First Aid certificate and a VIC RSA Certificate
- You must be residing in Australia with a valid full time work visa for at least two years

If this sounds exciting and a perfect move for you, then we would love to hear from you.

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

Pro-invest Hotels are a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel.

Work Authorisation:

- Australia (required)

Work Location: In person