Admissions Officer

5 days ago

Melbourne, Australia Builders Academy Australia Full time

**Company Description**
Builders Academy Australia (BAA), a part of UP Education, is a leading Registered Training Organisation (RTO) specialising in the building and construction industry. With strong industry ties — originally founded by Simonds Homes — BAA is committed to training the next generation of builders through quality, accredited education.

We provide nationally recognised qualifications in trades, construction management, sales, WHS and more, with delivery models ranging from classroom-based to virtual and on-the-job training.

Are you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented **Admissions Officer** to join our dynamic Student Support Services team in the heart of Melbourne.

As an **Admissions Officer**, you’ll play a critical role in guiding prospective students from enquiry to enrolment, ensuring a seamless and supportive experience throughout their learning journey. This is a fast-paced, customer-centric role with a strong focus on administration, compliance, and communication.

**Key Responsibilities**
- Convert enquiries and registrations into successful student enrolments
- Provide accurate course advice and assess student eligibility
- Conduct pre-training reviews and complete enrolments over the phone
- Ensure data accuracy across systems such as VETtrak, VETenrol, Canvas, and Salesforce
- Deliver exceptional service via inbound/outbound calls and web enquiries
- Process and verify enrolment paperwork for compliance
- Meet daily performance targets and KPIs
- Collaborate closely with internal teams including Sales, Compliance, and Training Delivery

**Qualifications**
- Proven ability to multitask in a fast-paced, team-based environment
- Strong communication skills and a customer-first mindset
- Experience in an RTO or administrative role (preferred)
- Knowledge of vocational funding models (Skills First, VET Student Loans, etc.)
- Competent with Microsoft Office and CRM/Student Management Systems (VETtrak experience ideal)
- Ability to work independently with strong attention to detail
- Certificate III in Business/Customer Contact or similar (Cert IV TAE desirable)

**Additional Information** Why Join BAA?**
- Be part of a passionate and purpose-driven organisation
- Melbourne CBD location - close to public transport
- Collaborative team culture built on integrity, respect, loyalty and honesty
- Opportunity for professional growth and development
- Make a meaningful impact on the future of Australia’s construction workforce

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

  • Admissions Officer

    1 week ago

    Melbourne, Australia Uniting AgeWell Full time

    Reference Number Position Title **Employment Type** Full Time **Location** GM Tasmania Office **Position Summary** **About Us**: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or...

  • Admissions Officer

    7 days ago

    Melbourne, Australia Ozford Full time

    Ozford Institute of Higher Education (OIHE) is a fully accredited provider of Higher Education undergraduate and postgraduate business degrees in the fields of Accounting, Management and Marketing. OIHE is associated with the well-established Ozford Education Group (OEG) offering English language, High School, and pathway courses. The Institute is committed...

  • Admissions Officer

    2 weeks ago

    Melbourne, Australia Pass Global Pty Ltd Ta ALTEC College Full time

    PASS GLOBAL Pty Ltd trading as ALTEC College is a Registered Training Organisation offering an extensive range of nationally accredited courses from Certificate to Diplomas. ALTEC College trains in a wide range of disciplines including Business, Leadership & Management, Cookery & Hospitality and Building and Construction. We are currently seeking to appoint...

  • Admissions and Waitlist Officer

    7 days ago

    Melbourne, Australia The Royal Children's Hospital Full time

    **Overview**: **Work type**:Ongoing - Full Time **Salary**:$55,000 - $63,000 **Grade**:Undefined **Occupation**: Administration/Secretarial **Location**: Melbourne **Reference**: 13138 **About the Role**: This is a Permanent Full Time position as an Admissions and Waitlist Officer. In this role, you willl be the first point of contact for parents and...

  • International Officer, Admissions

    2 weeks ago

    Melbourne, Australia Victoria University Full time

    Work in a high performing and motivated team - Work in a collaborative team environment - The position is located at our City Queen Campus. **About Us**: At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan...

  • Casual Admissions Officer

    3 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Casual Admissions Officer - Graduate ResearchApply now Job no : 575779Work type : CasualLocation : Melbourne - BurwoodCategories : AdministrationCasual Hourly Rate : HEW 5 - $54.57 per hourEmployment Type : CasualAbout the roleWe're seeking a detail-oriented and reliable casual staff member to support our Admissions team during a peak workload...

  • Admissions and Waitlist Officer

    7 days ago

    Melbourne, Australia The Royal Children's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Fixed term - Part time Organisation: The Royal Children's Hospital **Salary**: $58,000 - $64,000 Occupation: Administration/Secretarial Reference: 12641 **About the Role**: This is a Fixed Term Part Time position at 56 hours per fortnight as a Patient Support Officer until 30/06/2027. In this role,...

  • Officer, Hdr Admissions and Scholarships

    7 days ago

    Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position- Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, and hybrid ways of working About You The Officer, HDR Admissions and Scholarships will work as part of the HDR Administration team particularly focused on admissions and scholarships. The incumbent is...

  • Admissions & Administration Officer

    5 days ago

    Melbourne, Australia OZFORD INSTITUTE OF HIGHER EDUCATION Full time

    **Ozford Institute of Higher Education -Admissions & Administration Officer** OIHE is a fully accredited Higher Education provider that offers undergraduate and postgraduate business degrees in Accounting, Management, Marketing, and Information Technology. It is affiliated with the Ozford Education Group (OEG), which provides English language, High School,...

  • Admissions and Support Officer

    1 week ago

    Melbourne, Australia Swanston Institute Full time

    **Job description** Swanston Institute is a Registered Training provider delivering Knowledge, skill, and preparedness in a futuristic world to Australian and international students in an innovative approach. This is an exciting opportunity for someone looking to advance their career working with a quality provider. **Admissions and support officer - Full...