Admissions Officer

1 week ago

Melbourne, Australia Uniting AgeWell Full time

Reference Number

Position Title

**Employment Type**
Full Time

**Location**
GM Tasmania Office

**Position Summary**

**About Us**:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 3,500 staff and 600 volunteer staff are committed to high quality services and care.

**About the role**:
The Admissions Officer will ensure the provision of a high level of customer service to potential residents and their families from initial contact, and throughout all preadmission and admission processes. With a strong focus on excellent customer services the Admissions Officer will work collaboratively with Residential Service Manager and Senior Care Manager to:

- Coordinate the process of engaging potential residents including conducting and/or following up site tours with families/carers, liaising with referrers and responding to queries
- Provide advice and support in establishing the financial arrangements of incoming residents
- Ensure relevant contractual and supporting documentation is complete, accurate and timely and complies with relevant legislation and organisational policy
- Provide advice and support to ensure an efficient and effective resident admission process at residential sites in the region/area
- Develop a relationship with potential residents/families/carers to facilitate management of the process to successful admission

**About you**:
You are passionate about what you do and want to make a difference in the lives of our residents/clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

- Sound knowledge of aged care pensions and social security entitlements
- Experience in managing or coordinating aged care admissions processes
- Knowledge, experience and understanding of the emotional difficulties faced by residents and families in the transition/admission to residential aged care
- Thrive in a team and also appreciate the one to one interactions
- Are committed to being part of a workplace culture based on the **B**E**S**T** way of life (Believe, Excel, Support and Trust)

**Essentials for working in Aged Care**:

- A current Working With Vulnerable People card
- Current and ongoing flu and COVID-19 Vaccinations
- Australian working rights
- Ability to pass a national police clearance

**Why choose Uniting AgeWell**:

- Be a part of a values based organization
- Join one of Tasmania’s leading aged care providers in one of the fastest growing industries
- Work in your local community and make a difference to the lives of our residents/clients
- Career pathways, education and training opportunities
- Benefits, including salary packaging

**Selection Criteria**
Essential : Are you willing to meet the requirement for mandatory annual vaccination(s)?

Contact

Closing Date

**Position Description**
- Admissions Officer

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