Customer Service Representative

2 weeks ago

Warriewood, Australia Tempnet Personnel Placement Full time

Competitive salary + super
- Permanent Full Time Monday to Friday
- Immediate start. Close to public transport. Parking available on site.

CUSTOMER SERVICE REPRESENTATIVE
- **Immediate start**:

- **Training given in all products and services**:

- **Competitive Salary + Super according on abilities and experience**:

- **Sponsorship is also available**

Fantastic opportunity to work locally in Warriewood with a successful and established business with a reputation for providing outstanding quality.

This Customer Success Representative opportunity will not only contribute to facilitating effective customer engagement, improving customer satisfaction, but will assist to improve healthcare access to those in remote and disadvantaged areas.

There is also an opportunity for sponsorship for the outstanding applicant.

We are looking for a strong team player who will provide excellent customer service to our clients customers to answer queries and resolve customer enquiries in a timely manner.

To be successful, you will demonstrate a strong customer-focus with excellent communication skills both written and spoken. If you have a passion for technology and an interest in the healthcare industry this could be for you.

**Responsibilities**:

- Regularly communicate with customers to understand their needs and address their concerns.
- Proactively seek customer feedback to improve products and services.
- Conduct product training sessions and provide technical support to customers to ensure they can use of products and services effectively.
- Input, update, and maintain customer data in HubSpot. Generate reports to track customer engagement and satisfaction.
- Assist in identifying potential sales opportunities for upselling or cross-selling products or services and communicate them to the Customer Success Manager.
- Collaborate with the Sales Director and the rest of the Customer Success Team to ensure a smooth customer journey from onboarding to post-sales support.

**Skills and Competencies**:

- Excellent interpersonal and communication skills. A customer-centric mindset and a willingness to go the extra mile to ensure customer satisfaction.
- Ability to understand and explain technical aspects of products and services.
- Experience with medical or telehealth technology is a plus.
- Proficiency in the use of HubSpot or similar CRM for managing customer data and generating reports.
- Ability to work effectively with a team, sharing information and supporting colleagues to achieve team goals.
- Ability to address customer concerns and resolve issues in a timely and satisfactory manner.
- The ability to form relationships using skills such as active listening, patience and empathy is key to building customer relationships.
- Ability to identify and communicate potential sales opportunities.
- A knowledge of HubSpot or similar database

**How to apply**:
**Applicants with full rights to work in Australia will be considered for this opportunity.**

**We are a Permanent & Temporary Recruitment Agency on the Northern Beaches of Sydney specialising in all round Business Support Services, Contact Call Centre, Customer Service, Sales & Marketing, Accounting & Finance, Warehouse & Logistics.

  • Customer Service Representative

    7 days ago

    Warriewood, Australia PharmaCare Group Full time

    **Introduction**: About us At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan,...

  • Customer Service Representative

    1 week ago

    Warriewood, Australia Link Medical Products Pty Ltd Full time

    Link Healthcare, as part of Clinigen Group, is a global pharmaceutical and services company with a unique combination of businesses focused on providing access to medicines to improve the quality of people's lives around the world. We are the global leading experts, trusted by both pharmaceutical and biotech companies and healthcare professionals, in...

  • Sales and Customer Service Representative

    6 days ago

    Warriewood Shopping Square, Australia Memory Block Full time

    Job Title: Sales and Customer Service Representative Location: Central Coast, New South Wales Contract Length: 6 months Training Location: Sydney, New South Wales **Job Type**: Part-time At Memory Block Australia, we're passionate about printing your favourite photos and designs onto wooden blocks. We're looking for outgoing and driven Sales and...

  • Customer Service

    2 weeks ago

    Warriewood, Australia AB Dental & Medical Full time

    If you are looking for the next step in your career in the dental industry then this could be the perfect opportunity. We are seeking someone with a strong background in the dental industry, either as a Dental Assistant/Receptionist or Clinical Coordinator for a specialist customer service position. If you are looking for the next step in your career in the...

  • Customer Service Representative

    4 days ago

    Warriewood, Australia PharmaCare Group Full time

    **Introduction**: About us At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan,...

  • Customer Service Advisor

    4 days ago

    Warriewood, Australia St.George Full time

    **Join a supportive team in our St George Warriewood Branch**: - **Permanent full time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...

  • Sales/customer Service Coordinator

    2 weeks ago

    Warriewood, Australia Surface Designs Full time

    If you like everyday to be different and don't want to be sitting at a desk all day everyday we have the perfect role available. Surface Designs is a leading supplier of Rubber Softfall within the Australian Market. An exciting Sales/Customer Service Coordinator role has become available within our small friendly team based in Warriewood. You will have the...

  • Sales Representative

    7 days ago

    Warriewood Shopping Square, Australia Vodafone Full time

    Build a career in one of Australia’s leading telecommunication companies - Work towards realistic targets with uncapped commissions - Work in a fun, dynamic and supportive team **Who are we looking for?** Our Sales Representatives are enthusiastic, driven and love customer service. You will be working within a dynamic, fun, and dedicated team. In-depth...

  • Telstra Retail: Part Time Customer Service and Sales Consultant Warriewood

    6 days ago

    Warriewood, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:10 Jan 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service and Sales Consultant WARRIEWOOD **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Telstra Retail: Part Time Customer Service

    6 days ago

    Warriewood, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:4 Mar 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant WARRIEWOOD **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...