Case Manager

2 days ago


Blacktown, Australia Rose Aged Care Services Full time

Rose aged care service is a customer-focused registered aged care service provider, based in Blacktown, providing care services to all Sydney metropolitan areas. We pride ourselves on being personalised, compassionate, and ethical when caring for our loved ones. We are looking for a Case Manager Join us in a part-time capacity to meet our growing business needs.

Position Purpose:
The main role of the Care Services Manager (CSM) is to foster positive connections with potential clients from the start and continue to build and nurture relationships with our clients and their families across their time with us. You will work with clients to design appropriate Care Plans to meet their needs, provide them with prompt contact and ongoing reviews to ensure that their care needs and goals are met and that services are adjusted as needed.

The CSM ideally possess a good understanding of Home Care Packages and NDIS. This may include knowledge of a range of other community services available that can assist clients and their families.

**Job responsibilities**:

- End to end client services management: intake, service (and risk) assessment, reviews, service transfer and coordination of direct support activities and understanding customer’s monthly statement.
- Attend Consumer's home for assesments and collobarating on planning.
- Working with Consumers, their supports and other providers to achieve their goals in line with their individual plans.
- Maintain accurate and up to date case notes on customer progress.
- Maintain an up-to-date knowledge of local services and pathways that customers can access and current sector systems and practices.
- Facilitate care worker support and supervision including accurate documentation, record keeping.
- Maintain internal filing, including accurate client documentation and other miscellaneous filing.
- Complying with all relevant legislation

**Essential Criteria**
- Preferbly Female.
- Relevant tertiary or vocational qualifications in community and social service management or equivalent.
- Minimum 1 years’ experience in similar role.
- Demonstrated leadership skills and experience working with case management workforce (clinical and non-clinical) within a community setting, managing complex client care scenarios.
- Excellent interpersonal, influencing, negotiation and facilitation skills and proven ability to successfully engage a diverse range of stakeholders.
- Commitment to managing service delivery within a client focused model of care.
- Well-developed IT skills and experience with digital solutions.
- Driver’s license and ability to travel.
- Nursing background & qualifications (preferred)

If you are interested in this job and meet job requirements, please send your most updated resume on here.

**Job Types**: Part-time, Permanent

Pay: $33.00 - $36.00 per hour

Expected hours: 18 - 25 per week

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Blacktown, NSW 2148: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any Nursing background?

**Experience**:

- Case management: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Blacktown, NSW 2148


  • Case Manager

    2 days ago


    Blacktown, Australia Rose Aged Care Services Full time

    Rose aged care service is a customer-focused registered aged care service provider, based in Blacktown, providing care services to all Sydney metropolitan areas. We pride ourselves on being personalised, compassionate, and ethical when caring for our loved ones. We are looking for a Case Manager Join us in a part-time capacity to meet our growing business...

  • Support Coordinator

    8 hours ago


    Blacktown, Australia Rose Aged Care Services Full time

    **Rose Aged Care Service** is a registered, customer-focused aged care provider based in Blacktown, delivering personalised, compassionate, and ethical home care services across the Sydney metropolitan area. As our business continues to grow, we are seeking an experienced and dedicated **Support Coordinator & Home Care Case Manager** to join our team on a...

  • Case Worker

    4 weeks ago


    Blacktown, New South Wales, Australia MacKillop Family Services Full time

    Overview Join to apply for the Case Worker role at MacKillop Family Services. The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified...


  • Blacktown, New South Wales, Australia Right At Home Full time $80,000 - $100,000 per year

    Job descriptionAbout usRight at Home is one of the largest home care providers in the world, with approximately 600 offices in eight countries around the world. Our mission is 'To improve the quality of life for those we serve'. Our office is located in Blacktown CBD, which is very close to Blacktown train and bus stations.Benefits:Competitive...

  • Case Worker

    2 days ago


    Blacktown, Australia MacKillop Family Services Full time

    **About the role**: The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. This will be achieved...


  • Blacktown, New South Wales, Australia MacKillop Family Services Full time

    Overview The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. This will be achieved...

  • Case Worker

    4 weeks ago


    Blacktown City Council, Australia MacKillop Family Services Full time

    OverviewJoin to apply for the Case Worker role at MacKillop Family Services.The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for...

  • Product Manager

    4 days ago


    Blacktown, New South Wales, Australia Novon Lighting Full time $90,000 - $120,000 per year

    The Product Manager is responsible to own and drive the strategy of Novon's product portfolio, to ensure market and client relevance, scalability and managing the entire product lifecycle from inception to retirement.The main responsibilities of this role include:Support key operations personnel with ushering in a new product management capability for Novon...

  • Product Manager

    4 weeks ago


    Blacktown, New South Wales, Australia Novon Lighting Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Novon LightingThe Product Manager is responsible to own and drive the strategy of Novon's product portfolio, to ensure market and client relevance, scalability and managing the entire product lifecycle from inception to...


  • Blacktown City Council, Australia MacKillop Family Services Full time

    OverviewThe ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families.This will be achieved through an...