Case Manager

2 days ago

Blacktown, Australia Rose Aged Care Services Full time

Rose aged care service is a customer-focused registered aged care service provider, based in Blacktown, providing care services to all Sydney metropolitan areas. We pride ourselves on being personalised, compassionate, and ethical when caring for our loved ones. We are looking for a Case Manager Join us in a part-time capacity to meet our growing business needs.

Position Purpose:
The main role of the Care Services Manager (CSM) is to foster positive connections with potential clients from the start and continue to build and nurture relationships with our clients and their families across their time with us. You will work with clients to design appropriate Care Plans to meet their needs, provide them with prompt contact and ongoing reviews to ensure that their care needs and goals are met and that services are adjusted as needed.

The CSM ideally possess a good understanding of Home Care Packages and NDIS. This may include knowledge of a range of other community services available that can assist clients and their families.

**Job responsibilities**:

- End to end client services management: intake, service (and risk) assessment, reviews, service transfer and coordination of direct support activities and understanding customer’s monthly statement.
- Working with customers, their supports and other providers to achieve their goals in line with their individual plans.
- Maintain accurate and up to date case notes on customer progress.
- Maintain an up-to-date knowledge of local services and pathways that customers can access and current sector systems and practices.
- Facilitate care worker support and supervision including accurate documentation, record keeping.
- Maintain internal filing, including accurate client documentation and other miscellaneous filing.
- Complying with all relevant legislation

**Essential Criteria**:

- Relevant tertiary or vocational qualifications in community and social service management or equivalent.
- Minimum 02 years’ experience in similar role.
- Demonstrated leadership skills and experience working with case management workforce (clinical and non-clinical) within a community setting, managing complex client care scenarios.
- Excellent interpersonal, influencing, negotiation and facilitation skills and proven ability to successfully engage a diverse range of stakeholders.
- Commitment to managing service delivery within a client focused model of care.
- Well-developed IT skills and experience with digital solutions.
- Driver’s license and ability to travel.

If you are interested in this job and meet job requirements, please send your most updated resume on here.

**Job Type**: Part-time
Part-time hours: 24 per week

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Blacktown, NSW 2148: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Case management: 2 years (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

  • Case Manager

    2 days ago

    Blacktown, Australia Rose Aged Care Services Full time

    Rose aged care service is a customer-focused registered aged care service provider, based in Blacktown, providing care services to all Sydney metropolitan areas. We pride ourselves on being personalised, compassionate, and ethical when caring for our loved ones. We are looking for a Case Manager Join us in a part-time capacity to meet our growing business...

  • Support Coordinator

    7 hours ago

    Blacktown, Australia Rose Aged Care Services Full time

    **Rose Aged Care Service** is a registered, customer-focused aged care provider based in Blacktown, delivering personalised, compassionate, and ethical home care services across the Sydney metropolitan area. As our business continues to grow, we are seeking an experienced and dedicated **Support Coordinator & Home Care Case Manager** to join our team on a...

  • Case Worker

    7 hours ago

    Blacktown, New South Wales, Australia MacKillop Family Services Full time

    Overview Join to apply for the Case Worker role at MacKillop Family Services. The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified...

  • Case Worker

    1 day ago

    Blacktown, Australia MacKillop Family Services Full time

    **About the role**: The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. This will be achieved...

  • Case Worker

    2 days ago

    Blacktown, Australia MacKillop Family Services Full time

    **About the role**: The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. This will be achieved...

  • Ndis Case Worker

    1 week ago

    Blacktown, Australia Maple Community Services Full time

    **About Us** At Maple Community Services, we are a NDIS approved Disability Service Provider dedicated to enhancing the lives of people with all abilities across Australia. Since our inception in 2018, we've specialised in Mental Health and supporting individuals with Criminal Convictions, but our services extend to all who require our assistance. We are...

  • Sil Case Worker

    1 week ago

    Blacktown, Australia Maple Community Services Full time

    **Join Our Team at Maple Community Services** **About Us** At Maple Community Services, we are a NDIS approved Disability Service Provider dedicated to enhancing the lives of people with all abilities across Australia. Since our inception in 2018, we've specialised in Mental Health and supporting individuals with Criminal Convictions, but our services...

  • Therapeutic Case Management Professional

    11 hours ago

    Blacktown City Council, Australia beBeeCase Full time $105,000 - $114,106

    Job Title:Therapeutic Case Worker Specialist">Role OverviewThe Therapeutic Case Worker Specialist is a pivotal position in our organization, focusing on delivering high-quality case management services to young people in intensive therapeutic care.">This role involves effective planning, implementation, and review of case plans to achieve permanency and...

  • Case Worker

    9 hours ago

    Blacktown City Council, Australia MacKillop Family Services Full time

    OverviewJoin to apply for the Case Worker role at MacKillop Family Services.The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for...

  • Intensive Therapeutic Care Case Workers

    1 day ago

    Blacktown, New South Wales, Australia MacKillop Family Services Full time

    Overview The ITC Caseworker is responsible for providing high quality and effective casework services for young people in Intensive Therapeutic Care (ITC) with a focus on effective planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families. This will be achieved...