Bar & Gaming Attendant

6 days ago

BrightonLeSands, Australia Oscars Group Full time

**About us**:
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West.

Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.

**The Venue**:
Novotel Sydney Brighton Beach is a premium 4.5-star resort style hotel overlooking the beautiful, white sandy beaches of Brighton-Le-Sands and Sydney's picturesque Botany Bay. The hotel is currently undergoing an extensive refurbishment and on track to be one of the best food & beverage, accommodation & event venues in NSW.

**The Role**
We are seeking casual bar and gaming attendants who are enthusiastic and customer focused to join our team The team members will work across all food and beverage areas, whilst delivering amazing service to our guests. As a gaming attendant you will also play a crucial role in ensuring a positive and enjoyable experience for our customers in our gaming room.
- Rotating roster working on a 7-day work week
- Mix of day, afternoon and night shifts

**Responsibilities**:

- Provide exceptional customer service to enhance the overall experience
- Taking orders and serving food and beverages promptly and accurately.
- Assist customers with any inquiries related to the gaming room and its facilities
- Conduct routine checks and maintenance to address any technical issues promptly
- Monitor the gaming room to ensure compliance with rules and regulations
- Handle cash transactions accurately and efficiently.
- Handling inquiries, concerns, and special requests.
- Processing payments and operating the POS system effectively.
- Collaborating with team members to maintain a smooth flow of service.

**Skills & Experience**:

- RSA & RCG required
- Previous experience in a customer service role
- Gaming experience desirable
- Strong attention to detail
- Amazing customer service skills
- A police check will be required for this role

**Benefits**:

- Oscars Group food & beverage discounts
- Internal training and development opportunities and online training platform
- External training opportunities
- Career development opportunities within Oscars Group across 40 amazing venues.
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs

**Job Type**: Casual

Pay: $25.80 - $32.25 per hour

Expected hours: 15 - 30 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift

Application Question(s):

- What is your availability for shifts throughout the week?
- Do you own or have regular access to a car which you can use to commute to work?

**Experience**:

- Gaming Attendant: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- RSA (preferred)
- RCG (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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