Change Manager

Change Manager

**Change Manager**
**(This is a 12-month FTC)**
- **You are** passionate about change management.
- **We are** committed to providing an outstanding change experience for our people and our customers.
- **Together we can** work in a collaborative, fast-paced environment committed to continuous improvement.

**See yourself in our team**

Our role is to ensure that change lands effectively, safely, with minimum impact and maximum value for our internal teams and stakeholders across the Group. The team is a high performing team with far reaching networks across CommBank.

We are committed to creating a superior change experience for our teams and business stakeholders. We partner with our Business crews, and stakeholders to engage, enable and embed change whilst always looking to evolve our capability as a team.

**Do work that matters**

Lead the change management approach and delivery to ensure successful, effective and sustainable implementation of programs of change. Use your love of transformation, agile mindset, creative thinking, and passion for people to design and deliver high quality and sustained change.

**Your responsibilities will include**
- Plan a comprehensive change management approach, developing fit-for-purpose change interventions and solutions that deliver value and maximise change adoption.
- Conduct detailed change impact assessments that accurately reflect the change impact, including the impacts on the business, other areas of the Group, associated people risks and how these impacts will be managed.
- Lead the effective delivery of change interventions and solutions; working cross functionally to ensure the change outcomes are successfully achieved.
- Design and develop change collateral as required (e.g. presentations, training materials, communications, and reference material).
- Contribute to the development of change objectives and measures of success.
- Design and implement business readiness tracking metrics for Change Management readiness measures.
- Transition change into business as usual, using metrics to monitor progress, adoption, and sustainability.
- Build and maintain strong relationships with internal and external stakeholders to enhance business relationships and to understand and manage the impacts of the change and project implementation plan.
- Collaborate across the Change Management Chapter Area and Practice to drive knowledge sharing, learning and problem solving.

**We are interested to hear from people who**
- Are passionate about OCM training,
- Strong verbal and written communication skills with the ability to develop relationships with stakeholders.A track record of contributing to change management deliverables.
- A proactive approach and ability to work collaboratively with other OCMs.
- Familiarity with agile practices.
- Experience with merchants will be viewed upon highly.
- Experience in business banking will be a plus.
- A natural ability to put customers first and continually learn and pursue purpose with Care, Courage and Commitment.

**Working with us**

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

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Advertising End Date: 29/09/2024

Job ID REQ218088