Maestro Hospitality Administration Executive

2 days ago

Allambie Heights, Australia Maestro Hospitality Full time

Seeking an Administration Executive

About Us

The Maestro Hospitality head office team is expanding

We manage the administration needs of multiple Italian restaurants in Sydney:

- Ormeggio at The Spit - Fine dining, two hats
- Chiosco by Ormeggio - Casual Italian seaside trattoria
- a’Mare - A hatted sophisticated fine dining restaurant that showcases tableside service.
- Postino Osteria - Authentic Italian osteria with a warm, neighbourhood feel
- Cibaria Manly - A vibrant Italian-rias-inspired, multi-faceted venue on Manly beachfront
- Vineria Luisa - Boutique intimate wine bar and ginoria on bustling Enmore Road, Enmore.

We are a family-owned and operated business, fostering a supportive, friendly, and flexible team environment.

About the Role

We are looking for a casual Administration Executive to join our office in Allambie Heights, close to Warringah Mall. This role would focus on our inner west venues, Postino Osteria in Summer Hill & the soon to open Vineria Luisa in Enmore.

You will work directly under the Office Manager, assisting with administrative tasks, provide recruitment support, and customer service tasks. If you have a particular area of interest, we are happy to support your growth and learning in that field.

Key Responsibilities:

- Managing the switchboard and general customer enquiries
- Handling reservations and guest communications
- Responding to event enquiries
- Processing gift voucher sales & reconciliations
- Accurate data entry
- Supporting the team with office administration and the first point of contact for all phone enquiries.
- General ad-hoc tasks to assist the office team

What We’re Looking For:

- Australian Permanent residents need apply
- Fluent and polite English - both written and spoken
- Prior experience with restaurant reservation software (SevenRooms / OpenTable or similar)
- Prior experience with events software (TripleSeat or similar)
- Prior hospitality operational experience - favoured.
- Strong computer skills - Microsoft Office, Outlook
- A positive and professional attitude
- Highly organised, detail-oriented, and efficient
- Ability to multitask and work independently
- Passion for hospitality and great venues
- Some weekend & public holiday availability required

What’s in it for you?
- Flexible hours to suit your schedule
- A friendly, supportive work environment
- The opportunity to learn and grow in hospitality administration
- Potential for future development and increased hours
- A share in tips

How to Apply

Please note: This role requires working on-site at our head office in Allambie Heights.

**Job Types**: Permanent, Casual

Pay: $31.23 - $46.00 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Public holidays
- Weekend availability

Supplementary Pay:

- Penalty rates
- Tips

Application Question(s):

- What attracted you to this role and our company?
- Have you worked in a head office or support role for a hospitality group before? if so, where? And what was your role there?
- Are you familiar with any reservation systems like SevenRooms or OpenTable? If so, which ones have you used previously?
- Have you worked with event booking tools like TripleSeat or managed event enquiries before? If so, what software have you used?
- How comfortable are you using Microsoft Office, especially Outlook and Excel?
- What’s your approach to staying organised when managing multiple tasks?

Work Authorisation:

- Australia (required)

Work Location: In person

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