Manager - Digital Producer

2 weeks ago

Sydney, Australia Westpac Group Full time

Get set for your next great career move _
- A Digital Producer role with a focus on delivering best in class experiences and continuous improvement
- Sydney CBD office, with flexibility of a hybrid work arrangement
- Be a part of Westpac’s supportive and inclusive team culture

**How will I help?**

The Digital Sales team is a dynamic environment where they continue to revolutionise propositions across customer touchpoints, funnel conversion, mature best in class marketing capabilities, and live by agile principles.

You’ll play a significant part of the future of a business that has been around for over 200 years. So, we’ll back you in the development of your career, and flexible working. You’ll also keep learning to grow, backed by a fantastic team of people within a can-do, supportive structure.

You will be responsible for leading and maintaining day-to-day all digital production activities across all digital touch points within the business.

You will also be responsible for:

- Optimise the digital pathways across our websites paying particular attention to content integration and customer journeys across our content ecosystem.
- Contribute to defining and driving the digital strategy for your chosen segment within the Consumer Experience Village, as aligned to key customer needs.
- Work alongside Service Owners to synchronise the vision and objectives of the squad.
- Demonstrate a willingness to develop and broaden experience with establishing customer segmentation and approach to targeting via digital touchpoints.
- Integrating digital strategy across multiple channels ensuring all activity is aligned to customer segmentation model.
- Identify issues & opportunities to drive additional quality traffic in the customer journey leading up to product origination.
- Maximise lead nurture and conversion.

**What’s in it for you?**
You will build your profile internally with senior stakeholders and be part of the future of a business that has been around for 200 years. You'll be working for an organisation that supports development, internal career moves and flexible working. Along with competitive salary, you’ll receive Westpac’s generous benefits and a whole array of customer discounts.

**What do I need?**
- Experience in digital roles across sales, marketing, product, or analytics.
- Strong experience in Adobe Experience Manager and Adobe Analytics to produce and publish digital assets.
- Ensure all assets are consistent in brand look and feel and suitable for all formats, executions, and platforms.
- Hands on experience with JIRA and Confluence.
- Good understanding of HTML, CSS, JSON.
- Ability to work with stakeholders at all levels.
- Proven ability to manage and deliver to project milestones on time and on budget.
- Proven track record of delivering and exceeding business KPIs.
- High level of commercial acumen.
- Evidence of engaging and influencing senior management and stakeholders.
- Results orientation - focuses attention on key objectives.
- Preferable experience working in Agile within matrix businesses and financial services

**What is it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?

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