Workflow Coordinator

5 days ago

Melbourne, Australia Intrax Consulting Engineers Full time

Grow - Take your admin career to the next level
- Inspire - Deliver impactful and efficient end-to-end administrative support.
- Create - Processes and systems to help our team deliver and grow

Reporting to the National Manager Residential Engineering,
**the Workforce Coordinator plays a crucial role** in coordinating and managing all aspects of project workflow.

In this
**new created position,** you will be essential in enabling our teams timely, high quality delivery each and every time to our clients. You will provide proactive collaboration with internal stakeholders including our team leaders, engineers, and account managers, as externally with clients and customers.

**This is a**
**t**
**rue generalist role where you will you busy and challenged every day covering**:

- Manage project workflow and ensure that projects are delivered on time, within budget, and to the satisfaction of clients and customers.
- Coordinate with internal stakeholders, including team leaders, engineers, and account managers, to ensure that all project requirements are clearly defined and met.
- Proactively collaborate with internal stakeholders to ensure clients and customers receive accurate and timely updates on project timelines.
- Monitor project status and report any issues or delays to Team Leaders/Managers and External Client nominated stakeholders.
- Develop and implement standard operating procedures for project workflow to improve consistency and quality.
- Analyse workflow processes to identify areas for improvement and recommend solutions to the Internal Departmental Managers
- Ensure that all project documentation is complete, accurate, and up to date.
- Support change within the business by ensuring that all activity promotes customer focus and value for money and that all activities are in line with corporate priorities and reflect best practice.

**You will shine in this role because you have developed a track record of success of**:

- Being practical, pragmatic solutions focused, and results driven.
- Possessing a high level of attention to detail & strong initiative. Demonstrated ability to work comfortably in a high volume and fast paced office environment.
- Having a flexible attitude & willingness to support the team to ensure targets are met.
- The ability to work independently and in a team environment.

**Technically you will have**:

- Excellent interpersonal and oral and written communication skills.
- Ability to develop extensive computer skills including experience with Microsoft Office software including Word, Excel, and PowerPoint.
- An ability to learn and understand CRM systems. Working knowledge of Netsuite is highly advantageous.

**By joining Intrax, you will have access to a range of benefits including**:

- _Being Recognised - _Competitive salary, participation in company short-term incentives and other relevant reward programs.
- _Lifelong Learning - A range of benefits supporting individuals in continuous personal and professional development._
- _Wellbeing - Initiatives and benefits that enhance and support your wellbeing, allowing you to bring your whole self to work each day._
- _Work Environment - Options that allow you to set yourself and your team up to success and flourish in a modern, busy world._

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