Operational Services Officer

**Job no**: 913926
**Work type**: Full time
**Location**: Adelaide Metro Northern
**Categories**: Pathology

**Central Adelaide Local Health Network**
- **Statewide - SA Pathology - Lyell McEwin Hospital**:

- **Salary OPS2 $58,709 - $63,154p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits**:

- **Full-Time, Temporary 6 Month Role**

**About the role**
As an Operational Services Officer in Specimen Reception, you will play an important role in supporting the Pre-Analytical Services team. This position is key to ensuring the smooth flow of specimens from collection through to testing, helping to deliver accurate and timely results that support patient diagnosis and treatment. You will be part of a professional and supportive environment where attention to detail, care and efficiency make a real difference to patient outcomes.

In this role, you will provide high quality customer service to patients and colleagues while managing specimens with precision and care. Your responsibilities will include receiving, sorting and preparing specimens, maintaining accurate records in laboratory information systems, and ensuring specimens are stored and transported under the right conditions. By handling both administrative and clinical tasks, you’ll contribute to the effective and efficient operation of the team while ensuring enquiries are responded to in a timely and professional manner.

**About You**
You are a motivated and detail-oriented professional with a strong commitment to accuracy, teamwork, and customer service. You bring proven experience in pathology or healthcare environments and demonstrate the skills needed to thrive in a fast-paced, patient-focused setting.
- Strong communication, teamwork and customer service skills with a commitment to patient confidentiality
- Experience in pathology specimen collection or laboratory environments, with the ability to manage high-volume workflows
- High level of accuracy, attention to detail and computer literacy, including experience with Laboratory Information Systems
- Knowledge of NATA standards, Work Health and Safety, and infection control principles

**About us**

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

**What we offer**
- **Salary Benefits**: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Health and Fitness Benefits**:Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
- **Employee Assistance Program**: Confidential counselling and support services for you and your family via our Employee Assistance Program.

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 913926**

**Enquiries to**:

- Dylan Ennett
- Position: Pre-Analytical Manager
Phone: 8182 9301

**Application Closing Date**

11:55 pm Thursday 18th September 2025

**Attachments**

**Australian applicant guidelines**

**International applicant guidelines**

**Advertised**: 04 Sep 2025 Cen. Australia Standard Time
**Applications close**: 18 Sep 2025 Cen. Australia Standard Time