Revenue Officer

5 days ago

Parkville, Australia The Royal Melbourne Hospital Full time

Job Description
- Revenue Officer

**Req ID**:3321

**Posting Start Date**:11/04/2025

**Advertisement End Date**:02/05/2025

**Work Location**:The RMH Elizabeth Street

The Royal Melbourne Hospital is one of Australia’s leading public healthcare organisations. Join the Revenue Services team as a Revenue Officer. Build a career. Make a difference. We are looking for a passionate and dedicated individual to join our team.

**Revenue Officer**

**Royal Melbourne Hospital**
- Permanent, Full Time (1 EFT) Ongoing
- Grade 2 (HS2) + Super + Salary Packaging + Annual Increment
- 5 Weeks Annual Leave, Novated Leasing Options, ADO’s & WFH flexibility

We're seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees.

**Your new department**

RMH Revenue Services provides a range of services for the Royal Melbourne Hospital (RMH) and its patients. The role of Revenue Services is to maximise the identification, capture and collection of revenue in a timely, accurate and transparent manner across Melbourne Health.

**Your new role**

Reporting to the Operations Manager - Revenue Services, the Revenue Officer is responsible for raising all patient accounts with a focus on private and compensable patients. Your day to day will include:

- Accurately generating and collecting patient accounts
- Managing aged trial balances and rejections
- Collaborating with internal and external stakeholders
- Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH
- Providing exceptional customer service to patients and staff

**About you**
- A positive, can-do attitude
- An adaptable, and collaborative individual who thrives in a fast-paced environment
- A team player, who is willing to continuously improve and challenge the current state
- Willing to contribute to a positive workplace environment and culture, whereby staff are encouraged to innovate, develop and contribute to the overall success of the RMH
- Ability to analyse and problem solve when interpreting data
- High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with a wide range of internal and external groups
- A keen eye for detail and accuracy
- Experience in hospital billing and debt collection
- A passion for providing exceptional customer service

**Benefits of Working at RMH**:
Join a team that is committed to improving and advancing work practices every day. Enjoy the following benefits:

- A supportive and collaborative work environment
- Opportunities for professional development and growth
- Be part of a leading healthcare organisation
- Modern, state of the art offices on Elizabeth Street
- 5 Weeks Annual Leave, salary packaging benefits & Monthly ADO

**Advertisement Contact (Name and phone)**:John Twomey - 0422 898 287

**Interested in Applying?

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