Treatment Coordinator

1 day ago

Ramsgate Beach, Australia just SMILE Full time

Join our team at just Smile and be part of a dynamic, forward-thinking practice dedicated to enhancing smiles and transforming lives. If you're passionate about helping others, committed to delivering exceptional service and natural at sales we want to hear from you As a Patient Treatment Coordinator at just Smile, you will be at the forefront of our mission to deliver exceptional patient experiences. You'll have the opportunity to welcome patients with warmth and professionalism, guide them through their treatment journey, and witness the joy of transforming their smiles. From scheduling appointments to assisting in creating personalized treatment plans and Smile Design presentations, your role will be diverse, rewarding, and impactful. - Warmly welcoming patients - Managing incoming phone calls and enquiries - Scheduling patient appointments and providing follow-up confirmation communication - Liaising with dental staff to communicate bookings and patient needs - Assisting in putting together treatment plans - Guiding patients through their treatment journey and ensuring seamless coordination of care - Processing payments, finance & payment plans, insurance rebates, and other claims - Maintaining patient records and relevant databases - Utilising CRM systems and maintaining communication channels Skills & Experience Required - Minimum High School Certificate - Experience in a similar dental role preferred - Excellent communication skills and customer service orientation - Ability to work independently and manage tasks efficiently - Strong organizational and time management skills - Proficiency in Microsoft Office suite; CRM system knowledge preferred - Basic office administration and bookkeeping skills - **So, if you think you have what it takes then.**_ Write and tell me, **"why You Would Be an Asset to My Team"** **No Phone Calls** **No Resumes** **Job Types**: Full-time, Part-time **Salary**: $35.00 - $40.00 per hour Expected hours: 24 - 40 per week Schedule: - 8 hour shift Application Question(s): - Do you have sales and finance experience? **Experience**: - similar: 2 years (required) Work Authorisation: - Australia (required) Ability to Commute: - Ramsgate Beach, NSW 2217 (required) Ability to Relocate: - Ramsgate Beach, NSW 2217: Relocate before starting work (required) Work Location: In person

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