Salon Coordinator

Salon Coordinator - Golden Mane Hair Lounge

We're looking for a vibrant, organised, and people-loving Salon Coordinator to join our team. As the first face our clients see, you'll set the tone for their entire experience. keeping things running smoothly, the energy positive, and the salon feeling like the best place to be.

What You'll Do

Client Care

• Greet every guest with a warm welcome and ensure their experience is seamless from start to finish.

• Manage check-ins, payments, and rebookings.

• Handle phone calls, messages, and client inquiries with professionalism.

• Monitor client comfort (refreshments, ambience, little touches).

Bookings & Scheduling

• Manage the salon booking system and keep the day flowing without clashes.

• Confirm appointments, send reminders, and manage cancellations/reschedules.

• Keep stylists on track and support with smooth transitions between clients.

Team & Admin Support

• Act as the communication bridge between clients and stylists.

• Support stylists by prepping client experiences when needed.

• Assist with stock control, product orders, and deliveries.

• Handle salon paperwork and light reporting.

Sales & Promotions

• Share knowledge about services, treatments, and retail products.

• Help set up and promote in-salon specials.

• Keep retail displays looking fresh and inviting.

Who You Are

• Friendly, warm, and confident with people.

• Highly organised, loves multitasking, and thrives in a busy environment.

• Excellent communicator (in person, phone, and online).

• Tech savvy (comfortable with booking systems + socials).

• A problem-solver who can think on your feet.

The Fun Side of the Role

At Golden Mane, we're not just about great hair — we're about creating a fun, vibrant, and memorable experience.

• Dress up in cute, creative outfits that reflect our salon vibe.

• Be part of our TikTok & social media fun (filming, creating ideas, bringing the energy).

• Help dream up new and exciting "salon menu" items (think seasonal cocktails/mocktails, little treats, or unique guest experiences).

Perks of Joining Our Team

• A positive, young, and supportive team culture.

• Ongoing training and opportunities to grow.

• Staff discounts on services & products.

• A workplace that values both professionalism and creativity.

This is the perfect role for someone who's equal parts organised, social and creative. someone who loves people as much as they love a good outfit and a fun TikTok trend.