Call Centre Operator

11 hours ago

Parramatta, Australia Ashdown Consulting Full time

$31.53 p/h + super
- 3 Month Contract
- Parramatta/WFH

**Call Centre Operator | 3 Month Contract | $34.84 p/h Incl. Super**
- $31.53 p/h + super
- 3 Month Contract
- Parramatta

**About the Company**

A large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 3 month contract. the training period will be in the office full time, there is potential to work from home once trained. This will be on a
- 2 week rotating roster - they will work the same shift for a 2 week period and will then transition to another shift. There is an early start shift (e.g. 7am start), then a mid-shift (e.g. 9 - 10am start), then a late shift (e.g. 11am start)._

**About the Role**
- Ability to deliver high quality customer service, through strong customer engagement in a high volume contact centre environment
- Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties.
- Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution.
- Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs.
- Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner.
- Ability to confidently use multiple technology platforms and databases - Must adhere and meet to Contact Centre KPI’s on a daily and monthly basis

**About You**
- Strong commitment to customer service
- Display resilience and courage
- Manage self, including accountability and initiative
- Communicate effectively
- Strong technical experience

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

  • Call Centre Operator

    6 days ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.16 p/h + super - 3 Month contract - Parramatta Training / WFH - fulltime Call Centre Operator Parramatta | 3 Month Contract | $35.54 p/h Including Super - $32.16 p/h + super - **3 Month contract**: - Parramatta Training / WFH - fulltime About the Company Gain valuable real life experience working with a large NSW government organisation as a Call...

  • Call Centre Operator

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $31.53 p/h + super - 4 Month Contract - Parramatta/WFH **Call Centre Operator | 4 Month Contract | $34.84 p/h Incl. Super** - $31.53 p/h + super - 4 Month Contract - Parramatta **About the Company** A large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 6 month...

  • Call Centre Operator

    1 week ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.16 p/h + sup - 3 Month Contract - Parramatta **Call Centre Operator | 3 Month Contract | $35.53 p/h Incl. Super** - $32.16 p/h + super - 3 Month Contract - Parramatta **About the Company** A large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 3 month...

  • Call Centre Operator

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **Call Centre Operator | 6 Month Contract | $35.53 p/h inc. Super + Penalties** - $32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **About the Company** An exciting opportunity to join a local NSW Government Organisation who strive to deliver a more consistent and...

  • Call Centre Operator

    11 hours ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.73 p/h + super - 12 Month Contract - Parramatta / WFH **Call Centre Operator | 12 Month Contract | $36.33 p/h Incl. Super** - $32.73 p/h + super - 12 Month Contract - Parramatta / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • Call Centre Operator

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $34 p/h + super - 12 month Contract - Parramatta/Hybrid **Call Centre Operator** **|12 Month Contract | $37.57 P/H inc. Super** - $34 p/h + super - 12 month Contract - Parramatta/Hybrid **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • Outbound Call Centre Agent

    2 weeks ago

    Parramatta, Australia Nexen Energy Solutions Full time

    **About the Nexen Energy Solutions** We are a locally owned and operated solar panel retailer and installer, delivering the most reliable and cost-effective solar energy solutions. Our goal is to provide reliable access, from private residences to corporations, to nature’s cleanest and most abundant energy source using only the best equipment available in...

  • Indigenous Call Centre Banker

    2 weeks ago

    Parramatta, Australia Westpac Full time

    Team dedicated to support our Indigenous Community Customers! - Multiple Permanent positions available - Based in Adelaide (Bedford Park) or Sydney (Parramatta)Permanent position with Full time paid training provided **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference...

  • Call Centre Professional

    2 days ago

    City of Parramatta Council, Australia beBeeCustomerService Full time $60,000 - $81,000

    Job Opportunity:We are seeking an experienced call centre professional to join our customer service team.Provide excellent support to customers through various communication channels, responding to general enquiries and triaging calls to other business areas in a timely and professional mannerOffer accurate and consistent advice and information as per...

  • Call Centre Operator

    2 days ago

    Parramatta, Australia APG Workforce Full time

    6 - Month Contract - Parramatta Location - $35 Per Hour APG is currently seeking multiple Customer Service Support Officer for a 6 Month contract within Parramatta. **The Role**: - $35 Per Hour + Super - 6 Month contract - Location: Parramatta **Primary purpose of the role** - This role will be required to conduct booking system setup and maintenance...