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Customer Service Specialist

3 weeks ago

Doncaster East, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.**The Role**

Supporting O'Brien Group Services, this is an opportunity for a customer service and administration superstar to join a growing business. Key responsibilities include:

- Be the first point of contact for our customers
- Providing a great customer experience
- Data entry and data validation
- General administration

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Discounts on major retail brands, dinning experiences, insurances, travel, health and beauty and much more
- Training and development - we pride ourselves on helping our people realising their potential and provide them with a fulfilling career
- Opportunities to give back to the community through varied events and activities & Much more

**What we are looking for**
- A true passion for delivering customer service excellence
- Strong influencing and negotiation skills
- Resilience and the ability to work in a complex and fast paced environment
- Intermediate IT skillsAt **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents