Customer Service

2 days ago

Doncaster, Victoria, Australia Randstad Australia Full time $60,000 - $80,000 per year

We are seeking a highly driven and adaptable Customer Service & Operations Coordinator to join a busy team supporting major concrete customers. This is a short-term opportunity through Christmas (with the potential to continue into the new year) and is an excellent chance to step into a demanding but rewarding role.

About The Role

  • Location: Doncaster (onsite parking available)
  • Hours: 7:00am – 2:00/3:00pm
  • Start: Monday
  • Interviews: Commencing immediately via MS Teams

You'll be the key point of contact for major concrete customers, managing high volumes of incoming requests. This is a fast-paced and demanding role, where no two days are the same.

Key Responsibilities

  • Handling customer calls and providing exceptional service (customers aren't always happy, so resilience is key)
  • Assisting with quotes, purchase orders, and order processing
  • Scheduling and liaising with internal teams
  • Supporting the customer service team (based in QLD)
  • Raising and tracking quotes in a timely manner

What We're Looking For

  • Previous experience in customer service, operations, internal sales, or account coordination within an industrial, construction, or concrete-related environment
  • Strong organisational skills and the ability to thrive in a high-pressure role
  • SAP experience highly beneficial
  • A proactive, customer-first approach with strong communication skills

Why Join?

  • Onsite parking
  • Immediate start – secure your role before the new year
  • Be part of a growing team in a newly created position

If you are ready to take on a fast-moving role and can start immediately, we'd love to hear from you.

Apply now – interviews are happening ASAP

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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