Dental Receptionist

4 days ago

Chatswood, Australia Impression Dental Group Full time

Work with and learn from high performing Dentists
- Modern practice with state of the art technology
- Ongoing training and development

**About the Position**:
About Smiles Chatswood is on the lookout for a friendly and professional Chinese speaking receptionist to join our busy, patient-focused practice on a full time basis - Monday, Tuesday, Thursday, Friday and one Saturday per month.

As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.

**Key Responsibilities**:
Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.

Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.

Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.

Office Organization: Keep the reception area tidy and organized, ensuring that all necessary materials are stocked and available.

Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

**What we can offer you**:

- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Swag App
- Certified Great Place to Work two years in a row 2024 & 2025

**What do you need to succeed**:

- Prior experience is essential
- A Cert III or IV in Dental Assisting is beneficial but not mandatory
- Excellent verbal and written communication skills
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
- Capability to address patient concerns and resolve issues with professionalism and empathy
- Attention to detail

**What's Next**:
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click **APPLY NOW

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