Credit Officer

11 hours ago

Cannon Hill, Australia Endeavour Foundation Full time

**Full-time permanent position in Cannon Hill**:

- ** Flexible hybrid working arrangements**:

- ** Increase your take-home pay with salary packaging**

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. **Our purpose is simple: make possibility a reality.**

**About The Role**:
As a Credit Officer, you will play an important role in ensuring the efficient management of customer accounts and supporting the organisation’s financial sustainability. You’ll oversee the end-to-end credit management process to maintain accuracy, compliance, and strong customer relationships.
- Provide credit management support across all areas of accounts receivable
- Maintain accurate and up-to-date customer account records
- Support the reconciliation of accounts and investigation of discrepancies
- Contribute to efficient billing, collections, and debt recovery processes
- Assist in sustaining business cashflow through proactive credit management

**What you’ll be doing**:
In this role, you’ll manage the daily operations of the credit function, ensuring timely processing and resolution of account matters while maintaining a high standard of service and compliance.
- Reconcile and maintain customer accounts, ensuring accuracy and timeliness
- Conduct debt recovery activities including negotiation and payment arrangements
- Prepare monthly collections reports and commentary for management
- Identify and escalate financial risks or inconsistencies in customer accounts
- Process billing runs, direct debits, credit notes, and fee waivers
- Support internal departments with receivables processing and account inquiries
- Maintain detailed records for auditing and compliance purposes
- Contribute to continuous improvement of systems, processes, and service quality

**What we’re looking for**:

- We’re seeking a detail-oriented credit professional who thrives in a fast-paced environment and demonstrates accountability, initiative, and strong customer focus.
- Minimum three years’ experience in credit management, accounts receivable, or debt recovery
- Strong analytical, problem-solving, and organisational skills
- High level of accuracy and attention to detail under pressure
- Excellent communication and negotiation skills
- Proficiency in Microsoft Office and financial systems (Microsoft Dynamics desirable)
- Qualification in finance, accounting, or a related field preferred
- Commitment to continuous improvement and quality service delivery

**Benefits and Perks**:

- Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
- Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
- Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
- Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities
- 6 week’s paid parental leave for primary carer
- Free coaching and counselling through our Employee Assistance Program
- Reward and Recognition Program

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