Regional Youth Services Manager

**Life at Coast Shelter**

Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver innovative solutions to address homelessness, violence and poverty to achieve immediate and lasting changes.

We are a Tier 3 community housing body and the largest Specialist Homelessness Service in Regional NSW. We operate 9 crisis shelters, a Community Centre and more than 50 outreach properties, housing over 150 people across the Central Coast every night.

At Coast Shelter, you’ll be joining a team of committed staff and volunteers who work to end Homelessness and Domestic and Family Violence within our community. Our people are innovative professionals who are driven to help make positive change, we are bold with ideas and operate with pace and passion.

**The Role**

The position is responsible for the development, management, and operation of five Youth Shelter’s across the Central Coast assisting young people 16 to 24 years old who are homeless or at risk of homelessness. The position is responsible for ensuring practice, operations, environments, processes, and interventions are consistent across service delivery sites.

The position represents Coast Shelter in raising awareness, providing education, and giving a voice to the issues of Homelessness and Domestic and Family Violence on the Central Coast. The Regional Youth Services Manager builds productive relationships with key partnerships across service delivery regions, including contacts with service providers, community agencies, regional networks, industry, government, and other stakeholders relevant to Youth Services.

The position has five direct reports and is part of Coast Shelters management team reporting directly to the Operations Manager.

**All about You**

You are innovative leader who is passionate about developing teams and people. To be successful in the position, you will have extensive management experience and have worked supporting Youth with complex needs, this could include mental health, alcohol & other drugs, trauma, and long-term homelessness.

We are looking for someone with:

- Relevant tertiary qualifications in related discipline, bachelor level or higher and extensive relevant sector experience
- Minimum 3 years demonstrated leadership experience in developing staff and teams, preferably in a not-for-profit setting across a number of operational teams
- Minimum 5 years demonstrated case work experience working with young people
- Excellent relationship building, negotiation and influencing skills with experience working with a range of stakeholders including families, government and community groups
- Excellent language, communication (both written and oral) and presentation skills
- Strong project management skills, with proven ability to manage timelines, budgets and meet key performance indicators

**Our Values**
- Respect
- Innovation
- Connection
- Trust

**Ways we Reward You**
- Competitive Remuneration Package including access to extensive salary packaging offerings
- Professional Development Opportunities
- Values Driven Organisation
- Employee Assistance Program offering free and confidential counselling and support

If you are successful in gaining employment with Coast Shelter you must hold a NSW driver’s licence, National Criminal Record Check, Digital Covid Certificate and Working with Children Check.

Enquires: Jason Brown People & Culture Manager

We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity. Coast Shelter strongly encourage Aboriginal and Torres Strait Islander people to apply.