Product Manager

We want you to make an impact. You can be part of a growing and innovative organization, with the ability to influence the people, customer culture and practices of Great Southern Bank to keep us at the top of our game.

**A little bit about us**

For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more than 380,000 Australians. We have recently changed our name from CUA to Great Southern Bank but we remain customer-owned and firmly focused on helping all Australians own their own homes.

We’re ambitious and as we continue to grow, we are investing significantly in technology, products, and people. We have a culture that's fun, approachable and supportive - allowing our team members to be their best every day, whether that's at work or at home.

**A little bit about the role**

As the
**Product Manager, Credit Cards** you are responsible for monitoring and reporting Credit Card product performance and assisting with the management of our Consumer Lending product portfolio at Great Southern Bank.

Located in Brisbane or Sydney, reporting to a Senior Product Manager, in this role you will proactively, monitor product performance using internal reports and data sources, resolve issues, contribute to product development and maintenance, and support stakeholders as required. You also assist with developing product strategy and managing third party relationships as required.
- Drive new balance growth for the credit card suite of products
- Respond to industry activity to ensure our credit card portfolio remains relevant and front of wallet.
- Collaborate with teams across the Bank such as credit risk and collections to maintain balance within our appetite
- Maintain visibility of competitor and market influences to ensure we remain competitve
- Ensure all product collateral and documents are current, relevant, and compliant with legislation
- Support the review of existing products and implement changes to the products and deliver enhancements to ensure optimal value to customers and GSB including pricing
- Develop support materials and product related communications to internal and external stakeholders where required

**A little bit about you**
- Experience in a Retail Banking environment with exposure to Product Management or a related area, with a keen understanding of competitor and market influences
- You have demonstrated your ability to research and analyse data and interpret and analyse business reports
- Excellent verbal and written communication skills with the ability to communicate and influence effectively at all levels and across different audiences.
- Highly numerate, strong prioritisation and organisational skills, and a demonstrated ability to understand complex data sets
- Finally, you excel at problem-solving qualitative and quantitative challenges, and you can effectively work on multiple projects in parallel.

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organization, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game. We have progressive people practices and you will help lead the delivery of these. We appreciate outside the box thinkers, people who challenge the status quo, and help us to be better, for you and for our customers
- At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._