Assistant Venue Manager

2 weeks ago

Surry Hills, Australia Village Group Management Services Pty Ltd Full time

**Surly's **is looking for a new Assistant Venue Manager (2IC) to join our team and assist in the company's growth. Everybody’s Favourite All-American Tavern opened in 2015, offering Sydney an authentic slice of Nashville. Located in the beating heart of Surry Hills, this dive bar is a well-needed escape from the daily grind, where big kids go to play, & the food makes them stay.

We are looking for someone who is driven, ambitious, thoughtful, dedicated, and passionate about hospitality. You will be required to lead your team and provide an excellent service level to achieve your venue's targets.

With existing venues such as; **Barkley's** in Narellan, **Village Crown** in Zetland, and **Stoned Crow** in Crows Nest, our purpose is to provide an environment where our team are proud to work and our customers are eager to return. We're committed to providing you with unique experiences with a strong focus on quality produce, excellent service, and great value. We want to make each experience memorable for each customer, starting with having the right team. Do you want to be involved?

**Salary**:
Starting $75,000 + Superannuation

**Benefits**:

- Excellent career progression
- Live-Work balance
- 4 Day work week

**Skills**:

- Good organisational and delegating skills.
- Passionate about running service, leading from the front and managing your team around you.
- Good understanding of COGS, wage budgets and operating expenses within a restaurant environment.
- Good time management and planning skills to ensure tasks are completed on time and to a high level.
- Ability to work with team members with varied experience and knowledge.
- Excellent communication skills.

**Duties and responsibilities**:

- The Darlin Group systems and policies are followed and implemented.
- The Darlin Group culture is practised through all areas of the business.
- The team are incentivised and clear in their roles.
- Clear and strong communication between the floor, bar and kitchen is practised at all times.
- Dealing with and resolving any customer or team conflicts quickly and professionally.
- Identifying new roles, hiring and training team members.
- Ensure all food safety procedures are strictly adhered to according to requirements.
- Licensing laws are followed at all times.
- RSA procedures are in place.
- OH&S is compiled at all times.
- Foreseeing and planning new team members and training sessions regularly.

But not limited to creating a positive customer experience by offering a high level of service and ensuring all staff members interact with guests to learn their needs and surpass expectations to create a memorable experience. On-going training and support are offered to team members to ensure their skills and knowledge remain up to date and to the highest level and that the business is professional and results-driven.

**Job Types**: Full-time, Permanent

**Salary**: From $75,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Rotating roster
- Shift work

Supplemental pay types:

- Tips

**Experience**:

- Hospitality Management: 2 years (preferred)
- Leadership: 1 year (preferred)
- Hospitality: 3 years (preferred)

Work Location: In person

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