Assistant Venue Manager

4 days ago

Surrey Hills, Australia The Hills - DITC Full time

The Hills - DITC

An opportunity for a talented hospitality leader, with a passion for service, good food and great wine to join the team at The Hills as Assistant Venue Manager.
- Genuine career & development opportunities
- A cohesive team, venue wide, who value knowledge & collaboration
- Great working environment, work/ life balance & generous perks

About us

The Hills are alive We are a neighbourhood pizza and wine bar, we believe wine should be fun and look to showcase avant-garde producers who make interesting wines which are approachable and that sit perfectly alongside a delicious slice of pizza.

Part of the Diggin’ In The Cellars group, we value good wine, good food and good people. We believe knowledge is best shared and foster a culture where a desire to learn from our peers, our producers and beyond is inherent throughout.

About the role

As Assistant Venue Manager (AVM) you will play a big role in the experience of our guests and of our people.

You will lead our team to deliver exceptional service which is efficient, hospitable and true to our ethos, building a community of patrons through confident service and genuine knowledge of our food and wine.

You will proactively contribute to the smooth running of the venue, supporting the Venue Manager across all aspects day to day operations including the opening and closing of the venue, stock management, reservations, service plans and briefings, daily admin and the maintenance of a welcoming and well presented venue.

You will lead by example, and inspire and encourage our people through the sharing of knowledge, feedback and a strong emphasis on their development.

Lastly, you will work closely with the venue management team to deliver a profitable venue, achieve set targets and drive a focus on continuous improvement across all aspects of our operations.

What we offer
- Career progression in an expanding group with many facets
- In house wine training and development as well as the opportunity to study WSET level 2 and 3
- Be a part of a supportive and inclusive team, working closely with the kitchen team in a collaborative environment.
- Opportunity to meet and learn from local producers, take part in vintage, come along to day trips with the group out to local vineyards.
- Staff discounts across all venues in the group including our online wine store

Who we are looking for
- Previous experience in a venue management or supervisory position, within a venue of a similar style
- You have a strong passion for service and wine, a good understanding of the wine industry, local and internationally, WSET education would be preferred but not a deal breaker.
- A natural leader who can build positive relationships and workplace culture.
- A genuine desire to learn and expand your knowledge is a must.
- A good understanding of the financial aspects of venue operations such as P&L, GP margin and wage control are an advantage.

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