Client Services Advisor

3 days ago

Sunshine Coast, Australia Youi Pty Ltd Full time

As a Client Services Advisor, you'll be ensuring our customers get the exceptional service they deserve. Whether it's handling inquiries or managing policy updates, you'll be the face of our customer-centric approach. Plus, if you thrive in a sales-focused and reward driven environment, this role is perfect for you.

**The role**
- Full time role, no insurance experience required as full paid training provided
- Answer general inquiries, amending existing policies, and setting up new ones
- Provide outstanding service to our new and existing clients
- Promote the perks of our products and services to current and new customers
- Actively listen and tailor policies to meet customer needs
- Work towards sales and performance targets

**About you**
- Passion about delivering exceptional customer experiences
- Outstanding communication skills
- Drive to succeed in a sales-focused role
- Adaptability and eagerness to learn
- Confidence and a positive attitude
- Don't tick every box?_ _No problem. _We understand that many skills are transferrable, and your character, passion and dedication to excel, might be just when we're looking for

**Why Youi**

At Youi, we balance professionalism with a healthy dose of fun. We take our business seriously but not ourselves. We challenge the Australian insurance industry to provide a better experience for our customers, with our focus on Insurance for Individuals. One of the main differences we have over our competition is our exceptional customer service, which is a result of the kinds of people we employ.

**What we offer**
- 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews
- Paid induction training and ongoing career development
- Onsite Barber, Brow Bar, and Massage Therapist
- Games Room and free use of the Youi Bicycle Fleet
- Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
- Free Skin Checks, Flu Jabs, and Wealth Mastery Sessions
- Onsite Car Detailing Service
- Discounted Insurance Products
- Great Work-Life Balance with set start and finish times
- Casual Dress Code

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