Senior Service Advisor

4 days ago

Sunshine Coast, Australia Pacific Motor Group Full time $90,000 - $120,000 per year
Senior Service Advisor

Are you an experienced Service Advisor ready to take the next step in your career? Join our dynamic team as a Senior Service Advisor and become the key link between our valued customers and our workshop team.

About the Role

As a Senior Service Advisor, you will be the first point of contact for our service customers. You'll oversee the customer experience from booking through to vehicle handover, ensuring service excellence every step of the way. You'll also provide leadership and support to junior advisors, helping drive customer satisfaction, efficiency, and service department performance.

Key Responsibilities
  • Provide outstanding customer service from initial enquiry through to completion of service
  • Prepare accurate job estimates, explain work required, and gain customer authorisation
  • Liaise with workshop technicians to ensure timely and high-quality repairs
  • Manage service bookings, warranties, and vehicle handovers
  • Handle customer concerns and resolve issues promptly and professionally
  • Mentor and support junior service advisors in daily operations
  • Assist management in meeting service department KPIs and targets
About You
  • Proven experience as a Service Advisor in the automotive industry (minimum 3–5 years)
  • Strong mechanical knowledge and understanding of vehicle servicing
  • Excellent communication and customer relationship skills
  • Ability to work in a fast-paced environment and manage competing priorities
  • High attention to detail with strong organisational skills
  • A passion for delivering exceptional service and driving team success
What We Offer
  • Competitive salary package with performance incentives
  • Ongoing training and career development opportunities
  • Supportive team environment with strong leadership
  • Staff discounts on vehicles, servicing, and parts
  • A chance to join a well-established and respected automotive group

Apply Now

If you are ready to bring your expertise and leadership to our service team, we'd love to hear from you. Submit your application today and take the next step in your automotive career.

  • Workforce Advisor

    3 days ago

    Sunshine Coast, Australia Queensland Health Full time

    An opportunity exists for Workforce Advisors to provide operational employment advice and case management in accordance with the human resource industrial framework, occasionally needing support or guidance from the Principal Advisor or Senior Advisor. Live, work and play on the beautiful Sunshine Coast. Join an expanding Health Service with a culture of...

  • Senior Advisor

    4 days ago

    Sunshine Coast, Australia Department of Transport and Main Roads Full time $116,538 - $124,688 per year

    The $1.004 billion Beerburrum to Nambour Rail Upgrade - Stage 1 Project is transforming one of South East Queensland's most important regional passenger rail corridors. By delivering additional track, upgraded stations, new park 'n' ride facilities, and active transport  connections, the project will boost capacity, reliability, and safety for the growing...

  • Senior Advisor

    4 days ago

    Sunshine Coast, Australia Queensland Government Full time $116,538 - $124,688 per year

    **The $1.004 billion Beerburrum to Nambour Rail Upgrade - Stage 1 Project is transforming one of South East Queensland's most important regional passenger rail corridors. By delivering additional track, upgraded stations, new park 'n' ride facilities, and active transport connections, the project will boost capacity, reliability, and safety for the growing...

  • Senior Financial Advisor

    1 week ago

    Sunshine Coast, Australia beBeeFinancial Full time $90,000 - $120,000

    Senior Financial AdvisorWe are seeking a skilled and experienced senior financial advisor to join our team.This role will involve managing a portfolio of clients, providing tax and business advice, and leading the onboarding process with our support team.You will be responsible for meeting new clients, processing work for high level client groups, and...

  • Senior Communications Advisor

    14 hours ago

    Sunshine Coast, Australia Montagu Group Pty LTD Full time $104,000 - $130,878 per year

    Senior Communications Advisor contract role that will see you working with large government department on the Sunshine Coast. This contract is for an October start (ideally) and will run until 2027 with a potential to take you into 2028 As the Senior Communications Advisor, you'll lead compelling communications and stakeholder initiatives that drive...

  • Senior Communications Advisor

    18 hours ago

    Sunshine Coast, Australia Capital Talent Consulting Pty Ltd Full time $104,000 - $130,878 per year

    We are working with a large government department to source an experienced Senior Communications Advisor.  In this role you'll lead compelling communications and stakeholder initiatives that drive understanding, inspire community confidence, and connect people to the exciting progress happening around them. Whether it's telling stories about local community...

  • Customer Service Advisor

    4 days ago

    Sunshine Coast, Australia Pacific Motor Group Full time $60,000 - $80,000 per year

    JLR Service Advisor – Pacific Motor Group, Sunshine CoastJoin a prestige brand | Be part of a close-knit team | Deliver exceptional customer servicePacific Motor Group is seeking a passionate and customer-focused JLR Service Advisor to join our dynamic team on the beautiful Sunshine Coast. Representing the prestigious Jaguar Land Rover brand, this role is...

  • Workforce Advisor

    2 days ago

    Sunshine Coast, Australia Queensland Health Full time

    An opportunity exists for a Workforce Advisor to provide operational employment advice and case management in accordance with the human resource industrial framework, occasionally needing support or guidance from the Principal Advisor or Senior Advisor. Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the...

  • Workforce Advisor, Workforce Division

    1 week ago

    Sunshine Coast, Australia Queensland Health Full time

    An exciting opportunity exists for the Workforce Advisor role to provide operational employment advice and case management in accordance with the human resource industrial framework, occasionally needing support or guidance from the Principal Advisor or Senior Advisor. Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends...

  • A06 Senior Communications Advisor

    18 hours ago

    Sunshine Coast, Australia empire group Full time $104,000 - $130,878 per year

    A06 Senior Communications AdvisorReady to accelerate your career while shaping the future of Queensland's North Coast?With a pipeline of major projects transforming transport networks across the region, this is your chance to step into a high-impact role and use your communication expertise to bring communities along for the journey.2 year Contract With...