Client Services Representative

1 week ago

Sunshine Coast, Australia Youi Pty Ltd Full time

**Why Youi**:

- Awesome incentives and employee benefits
- State of the Art Sunshine Coast HQ
- Employer of Choice
- Career progression pathways
- Cert III in business

At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals.

One of the main differences we have over our competition is our awesome customer service. And that comes down to the kind of people we employ. We like great personalities, people not afraid to be themselves, and who believe that hard work should be well rewarded.

We have seen our entry level advisors move around the business into departments such as People & Culture, Marketing, IT, Finance and much more. Everyone’s Youi journey is different however if you’re hungry, curious and resilient you can pave the way to success.

Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.

**More about the role;**

As a Client Services Representative your job is to provide awesome service to our existing client base with day to day parts of your role including..
- Assist our customers with general enquires
- Amend existing policies
- Listen to customer needs and identify opportunities

**A bit about you;**
- Must have a passion for providing an exceptional customer service
- The drive to excel and exceed targets/KPIs
- Adaptability and willingness to learn
- Confidence and a positive attitude
- Resilience in a fast-paced environment
- Demonstrate the ability to problem solve with customers
- Customer service/ sales experience preferable

**What will you get in return?**
- Competitive salary + an attractive incentive component
- One month fully paid induction training + ongoing training opportunities
- Nationally recognised qualification: Cert III in Business
- Fun & high performance culture with smart business casual dress & regular social events
- Career progression opportunities - our philosophy is to promote internally
- Loads of employee benefits through our award winning Yourlife program

**Recruitment Experience**

There are three stages to the recruitment of this role:
2.**Chat Interview** you will then be invited to complete a chat based interview, where you will be asked behavioural interview questions (similar to a face to face interview) taking you about 20-25 minutes to complete.

3.**Assesment Centre **if successful, you will be invited to a group interview which takes about 2 hours. You'll learn more about the role and company and go through some group and one on one activities.

**If this is the role for you Training starts 21st of November.

  • Customer Service Representative

    7 days ago

    Sunshine Coast, Australia PERSOLKELLY Full time

    Our client is currently seeking a Sales Representative to assist in driving their business within the steel construction industry. The successful applicant will be a confident individual with good communication skills, a can-do attitude and a willingness to learn. They will be comfortable talking to clients and taking orders over the phone and over the...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Service Representative

    6 days ago

    Gold Coast City, Australia PDCM Insurance Inc. Full time

    Overview Careers At Patriot Growth Insurance Services and Partner Agencies Current job opportunities are posted here as they become available. About Coastline, A Division of Patriot Growth Insurance Services About Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance...

  • Client Care Representative

    2 weeks ago

    Gold Coast, Queensland, Australia Sonova Full time

    Who we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

    Contact Centre RoleWe lead the wealth industry as a top provider of integrated platform, technology, and data solutions.We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.This role offers opportunities for career development within our award-winning contact centre, emphasizing exceptional...

  • Gas and Gear Representative

    1 week ago

    Sunshine Coast, Australia Programmed Full time

    Our client, based in Kunda Park, is currently seeking a Gas & Gear Representative. Our client, based in Kunda Park, is currently seeking a Gas & Gear Representative. The Gas & Gear Representative will spend their time providing customer service, answering calls in the retail shop as well as outside on the dock/yard assisting customers who are dropping off...

  • Client Services Advisor

    2 weeks ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Why Youi**: - Awesome incentives and employee benefits - State of the Art Sunshine Coast HQ - Employer of Choice - Career progression pathways - Ability to gain a Cert III in business At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus...

  • Client Services Advisor

    2 weeks ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Why Youi**: - Awesome incentives and employee benefits - State of the Art Sunshine Coast HQ - Career progression pathways - Cert III in business At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. One of...