Payroll Lead

**Who we are**:
Claro Disability Services is a leading provider of disability services across Australia. We provide outstanding, customer-focused disability services to Australians in their own homes, and in the community.

Our name ‘Claro’ comes from Latin and means ‘to brighten’ - and we’re here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home - we’ll work in partnership with you and make it happen.

**The Opportunity**:
We are seeking an experienced **Payroll Lead**to lead and manage our payroll operations across Australia. As the Payroll Lead, you’ll lead and inspire a dedicated payroll team to ensure seamless, accurate, and timely payroll operations for all Claro employees.

This role is essential in maintaining compliance and delivering precise payroll processing in line with our established schedules. You’ll oversee a skilled team of payroll specialists, responsible for managing around 2,000 payees across monthly and fortnightly cycles, providing the critical support and leadership needed to keep our payroll processes efficient and reliable. This is an opportunity to make a real impact on our team and employees nationwide.

**You will be responsible for, but not limited to**:

- Lead a team of payroll specialists, providing guidance, training, and support.
- Accurate and timely full end to end payroll processing for 2 pay cycles (fortnightly and monthly)
- Implement and improve payroll systems, policies, and procedures to increase efficiency and accuracy
- Drive Payroll Excellence - drive high quality outcomes through payroll function & process reviews/recommendations and change initiatives to streamline processes & improve controls
- Address and resolve payroll-related queries or issues raised by employees or other departments
- End of Month/Quarter/Year reconciliation and reporting
- Develop, promote and maintain open communication and good working relationship with People Services, I.T. and other internal stakeholders
- Preparation & lodgement of statutory reporting e.g PAYG, STP, Superannuation, Payroll Tax, Portable Long Service Leave
- Foster a fun, inclusive and supportive team environment aligned with company values.

**To be successful in this role you will have**:

- Bachelor’s degree in accounting, finance, or related field
- Minimum 5 years’ experience in payroll management, preferably in a national or multi-state organisation within Health, Community or Disability sectors
- Adept experience with systems integration, payroll transitions and complicated payroll projects
- Good judgement and problem-solving ability and capable of understanding the impact of decision making on the business
- High level of computer literacy with experience in Microsoft Office and data management systems
- Excellent verbal and written communication skills, particularly in dealing with sensitive information
- Ability to thrive in a fast-paced and challenging environment

**Additional Requirements**:

- Current National Police Check
- NDIS Worker Screening Check
- Evidence of current work rights in Australia

**What’s in it for you**:

- Opportunity to work for a rapidly growing disability and aged care provider
- Friendly team environment with a great community care spirit
- Employee Assistance Program for staff and their families
- Flexible work initiatives for real work-life-balance include a fortnightly paid wellbeing day
- Employee of the month
- Shine Awards
- WhereFit - Fitness perks and discounts
- Retail discounts
- Annual performance reviews

How to apply