Restaurant Supervisor 400 Gradi

3 days ago

Ringwood, Australia 400 Gradi Eastland (Wattle Fork Pty Ltd) Full time

**400 Gradi** is looking for an experienced Restaurant **Supervisor or Team Leader** to join our team

This role is a **casual or part-time role** for hospitality professionals who want to build a long-term career with us by joining our busy, vibrant team at our Eastlands location.

**Required**
- Minimum 3 years’ experience in a supervisory hospitality role
- RSA certification
- Immediate start
- Must be available for **Friday and Saturday shifts** (essential)

**Salary**
- **(RIA Award, Level 4)**:

- **Part-time: $28.12 / hour**:

- **Casual Award: $35.15 / hour**:

- 20-30 hours weekly (approx. 4-5 shifts)

**Location** - Eastland shopping centre, VIC

**The Restaurant Supervisor role**

This is a **hands-on and leadership-focused position**.
You’ll be responsible for supervising the front-of-house team, managing customer experience, assisting training, and ensuring smooth daily operations. Applicants must show strong initiative, excellent communication skills, and a professional attitude.

Italian cuisine knowledge is a plus, but full training will be provided.

**Who we are**

Gradi Group (400 Gradi, Zero Gradi, Mercato & Pronto) has been part of Australia’s hospitality scene for the past 10 years, operating across Melbourne, Adelaide, and overseas. We are an **award-winning family-run business** specialising in traditional Italian cuisine.

Our focus is to use fresh, top-quality ingredients to prepare **authentic and uncomplicated Italian cuisine** for our customers.

**We offer**
- On-the-job training
- Award rates
- Industry development
- Discounts across all Gradi venues
- Career development opportunities

**You will need**
- Minimum 3 years’ experience in a **leadership or supervisory hospitality role**:

- RSA certification
- Availability for **Friday & Saturday shifts (essential)**, plus flexibility for other shifts as required
- Strong leadership and communication skills
- Ability to motivate and inspire a team
- Exceptional customer service skills
- Passion for creating memorable dining experiences
- Ability to manage multiple tasks and prioritise effectively
- Ability to work under pressure in a fast-paced environment
- Commitment to health and safety standards and company policies
- Ability to handle customer feedback and complaints professionally

**If you have a passion for hospitality and Italian cuisine, and love leading a team while delivering exceptional service, we would love to hear from you**

Applicants must be eligible to work in Australia.

**‘CHI MANGIA BENE, VIVE BENE’**
**‘WHO EATS WELL, LIVES WELL’**

**Job Types**: Part-time, Casual

Pay: $35.15 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount
- Professional development assistance

**Experience**:

- Supervisor or Team Leader: 3 years (required)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

**Location**:

- Ringwood VIC 3134 (preferred)

Work Location: In person

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