Business Office Clerk

**Business Office Clerk**

**Masada private Hospital, East St Kilda**

Full Time, Part Time and Casual Opportunities

**About The Role**

As our Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Key responsibilities of this job include:

- Assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.
- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**Your Skills and Experiences**
- To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
- You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
- Computer literacy including the Microsoft Office suite of programs
- Experience either in a medical administration setting or a reception role will be ideal.
- Experience with Patient Management Systems, ideally Meditech, is highly desired, though not essential.

**Remunerations**

***On offer is a base hourly rate ranging from:
**$26.84 - $33.55 + superannuation based on experience level and qualifications, exclusive of penalties or allowances**

**About the organisation**:
Masada Private Hospital is a fully accredited 105 bed acute medical, surgical facility with specialised dermatology, early parenting and rehabilitation services. In this role you will be joining our passionate theatre team providing care to patients undergoing Anaesthesia for their procedures.

Benefits
- Extensive Professional development programs including **Post-graduate and Formal Education Scholarships**:

- Access our flexible work opportunities and **have a say in your roster times**:

- **Flexible Leave Program**: purchase additional annual leave
- Free access to 18,000 upskilling courses via a **LinkedIn learning subscription**:

- **Study leave**:

- Ramsay employees and their families are eligible for a **fitness passport** - to help achieve your wellness goals with a discounted gym membership
- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities** eg, airport lounge membership, self-education expenses and more
- **Paid parental leave**:

- Corporate rates on Hertz car rentals
- Recognition and **rewards programs**:

- **Community service leave - **ask if can find out more specific details
- Casual employees may not be able to access all benefits

**Requirements**:
***Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to apply**

For enquiries, please contact: Toula Lionakis, Front Office Manager