Insurance Manager

**Kenmore** QLD, Full-Time

**Hybrid Work Options after first 4 weeks of training and team building**

**About the role**

Are you ready to take ownership of a strategic insurance portfolio and drive impactful risk management outcomes? We are seeking an experienced Insurance Manager to lead the organisation's insurance portfolio, ensuring our people, property, and services are protected. Reporting to the General Manager Risk & Assurance, this pivotal role oversees renewals, claims, strategy, and governance across a diverse service environment including aged care, community housing, and children, youth & families.

**Key Responsibilities**
- ** Lead the annual insurance renewal process** including data collection, risk exposure analysis, policy negotiation, and broker coordination to ensure optimal coverage and value.
- ** Manage all insurance claims** working closely with insurers, brokers, and internal stakeholders to achieve timely, cost-effective resolutions and continuous performance improvement.
- ** Provide strategic insurance advice** on coverage structures, exclusions, market options, and policy terms aligned with organisational risk profiles.
- ** Develop strong insurer and broker relationships** to support service responsiveness, strategic alignment, and long-term value.
- ** Implement and oversee insurance strategy and governance**, ensuring integration with broader organisational planning and compliance with industry best practices.
- ** Maintain a centralised Insurance Asset Register** including valuations and COPE data, and support contract compliance for external contractors and consultants.
- ** Produce monthly and quarterly insurance reports** covering claims trends, premium performance, coverage adequacy, and risk insights.
- ** Collaborate with Governance stakeholders** including Legal, Risk, Internal Audit, and Compliance to support integrated assurance and continuous improvement.

**Why You'll Love It Here**
- **Leafy Kenmore location**with **free onsite parking**:

- ** Onsite café**and **local shops within walking distance**:

- Work with purpose in a **community-focused, not-for-profit**organisation
- Access generous **salary packaging**to boost your take-home pay, to find out what salary sacrificing can mean for you click here.

**About You and What You Will Bring**

You're a strategic thinker with a strong grasp of insurance markets, governance frameworks, and risk management principles. You thrive in collaborative environments and bring a proactive, solutions-focused approach to complex challenges.

**Qualifications and Experience**:

- Tertiary qualifications in business, finance, or insurance.
- Strong knowledge of insurance principles, policy structures, claims, and regulatory compliance.
- Proven experience (5+ years) managing insurance or risk programs in complex organisations.
- Skilled in negotiating renewals, coordinating brokers and insurers, and managing end-to-end claims.
- Analytical thinker able to assess exposures, coverage adequacy, and insurance strategy.
- Detail-oriented with strong organisational skills to maintain asset registers, valuations, and reporting.
- Confident in providing advice, influencing decisions, and embedding effective governance frameworks.
- Commitment to safety, quality, and alignment with Christian mission and values.
- This is an exciting opportunity to play a leading role in safeguarding services that make a real difference to the community._

**Checks Required: Change as required for role**
- National Police Certificate
- Working with Children (Blue Card)
- Child Safety Screening (LCS)

**About Us**

We're one of Australia's largest and most diverse not-for-profits, with over 140 years of care and compassion. Our mission is grounded in faith and focused on delivering holistic support across aged care, family services, and community housing.

You'll be part of our Legal & Governance team, a collaborative group that works across risk, legal, compliance, contracts, insurance, internal audit, and quality. While this role does not have direct reports, you'll never be on your own — the broader team is supportive and always ready to assist. We pride ourselves on being approachable, sharing expertise, and working together to solve problems. Our culture is values-driven, professional, and caring, with a strong focus on integrity, collaboration, and supporting one another to succeed.

We live by our values**:Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship, and Safety.**

**To Apply**

**Applications will be reviewed as they are received, and interviews may be scheduled accordingly