Credit Recoveries Specialist

1 day ago

Melbourne, Australia Alinta Energy Full time

Join a team that embraces innovation and supports fresh ideas
- Engage in a 12-month max term contract and make a real impact
- Attractive salary package | Energy discounts | Career growth opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

We understand that flexibility matters when considering your next role. Let us know your requirements, and we’ll carefully consider how we might accommodate them.

**About the role**

We are seeking an experienced Credit Recoveries Specialist to join our Customer Operations team in Melbourne. This position reports to the Manager of Credit Operations and is offered as a 12-month max term contract. In this role, you will manage a $40 million portfolio of final debts (non-active status) and handle closed treatments, Mercantile referrals, legal proceedings, insolvency cases, and bad debt recovery.

You will also oversee vendors in key areas of the collections cycle, focusing on contract negotiations, tender management, and performance oversight.

**Why you'll love working here**

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

**What you'll do**
- Develop and maintain relationships with key stakeholders and third-party vendors while identifying opportunities for process improvements.
- Champion challenges with vendors and set performance targets, tracking their progress effectively.
- Liaise with the offshore team for administrative tasks and high-risk portfolio management.
- Ensure timely completion of regulatory reporting and work towards reducing the doubtful debt provision.
- Manage high balance closed accounts in collaboration with external and internal legal partners.

**Your experience**
- Strong background in credit recovery, demonstrating effective management of debt recovery processes.
- Proven operational experience in customer service or credit environments, showcasing robust credit skills.
- Excellent relationship and vendor management capabilities, successfully collaborating with third-party partners.
- Thorough understanding of credit and privacy regulations, ensuring compliance across all activities.
- Ability to thrive under tight deadlines while efficiently managing high-balance closed accounts and administrative tasks.
- Please note this role requires full working rights within Australia._

**Like what you’re seeing?**

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

**Our Diversity Commitment**

**We look forward to hearing from you.

  • Recoveries Specialist

    3 days ago

    Melbourne, Victoria, Australia Steadfast Full time $90,000 - $120,000 per year

    Steadfast was founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.  At Steadfast we are proud of our diverse mix of people and skills, coming together across multiple business and business units to not only support our...

  • Credit Risk Specialist

    2 weeks ago

    Melbourne, Victoria, Australia ANZ Worldline Payment Solutions Full time $90,000 - $120,000 per year

    Job DescriptionCredit Risk SpecialistThisis ANZWorldline Payment SolutionsANZ Worldline Payment Solutions is a joint venture between one of Europe's leading payment technology companies, Worldline, and ANZ Banking Group.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since...

  • Service Manager

    5 days ago

    Melbourne, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee- Location: Melbourne- Permanent, full-time role- Hybrid role The opportunity This is an exciting next step for someone who thrives on technical challenge, wants to break into or grow within the insurance industry, and enjoys leading from the front. This leadership role is accountable for the...

  • Credit Manager

    1 week ago

    North Melbourne, Australia Locksmiths Nominees Pty Ltd Full time

    **Introduction**: Why work at LSC? Have you been recently reflecting on your career? Are you interested in working within a company nearing its 100-year anniversary? For 99 years, LSC has been dedicated to Protecting People, Places, and Possessions, and our success comes from the passionate individuals who share this mission. Our recent employee engagement...

  • Senior Recovery Specialist

    5 days ago

    Melbourne, Victoria, Australia State Revenue Office Full time $97,955 per year

    Senior Recovery Specialist2 ongoing and 1 fixed term full time roles (until 30 June 2026) in the Debt Management Branch, Corporate Services Division.Salary $97,955 plus 12% superannuation.Supportive branch environment.Based in Melbourne CBD, with hybrid working arrangements.What we offerThe State Revenue Office is the Victorian Government's revenue...

  • Senior Credit and Asset Manager

    1 week ago

    Melbourne, Victoria, Australia Heartland Full time $120,000 - $180,000 per year

    Senior Credit and Asset Manager - LivestockWe have an exciting opportunity for a Senior Credit and Asset Manager (Livestock) to join Heartland Bank Australia Limited based in either Brisbane or Melbourne, Australia.Is this your next role?You will lead the charge in managing and overseeing credit and asset risk across our livestock portfolio. You will be...

  • Administration Officer

    4 weeks ago

    Melbourne, Victoria, Australia Recoveries Corp Full time

    OverviewWorking as an Administration Officer, you will play a key role in ensuring customers are billed accurately and on time. You will be part of a supportive team that keeps the wheels turning behind the scenes; spotting and fixing data issues, liaising across teams, and ensuring the billing process runs like clockwork.What You'll Be DoingData Detective:...

  • Administration Officer

    4 weeks ago

    Melbourne, Victoria, Australia Recoveries Corp Full time

    OverviewWorking as an Administration Officer, you will play a key role in ensuring customers are billed accurately and on time. You will be part of a supportive team that keeps the wheels turning behind the scenes; spotting and fixing data issues, liaising across teams, and ensuring the billing process runs like clockwork.What You'll Be DoingData Detective:...

  • Credit Analyst

    1 week ago

    Melbourne, Australia McMillan Shakespeare Full time

    This role supports the Senior Credit Manager in the performance of the Group credit risk management function. It is responsible for assessing the credit risk related to financing operating fleets, equipment lines and single asset credits for customers and for administering the credit approval process and ongoing financial monitoring of the customer. The...

  • Credit, Collections

    7 days ago

    Melbourne, Victoria, Australia SEC Full time $90,000 - $120,000 per year

    Do work that makes a difference The SEC is building an enterprising and dynamic team to accelerate Victoria's transition to renewables and help achieve Victoria's renewable energy target of 95% by 2035. We are working together for renewable, affordable, reliable energy for all Victorians.   Your roleAs SEC's Credit, Collections and Payment Lead, you will...