Administration Officer
2 weeks ago
Working as an Administration Officer, you will play a key role in ensuring customers are billed accurately and on time. You will be part of a supportive team that keeps the wheels turning behind the scenes; spotting and fixing data issues, liaising across teams, and ensuring the billing process runs like clockwork.
What You'll Be Doing- Data Detective: Review, investigate, and resolve data issues that prevent bills from being created.
- Problem Solver: Use system tools to identify and correct unusual or missing data, escalating when necessary.
- Collaborate and Connect: Work with internal teams and contractors to resolve issues and ensure accounts are up to date.
- Accuracy Champion: Double-check account data and make adjustments to enable smooth billing processes.
At Recoveriescorp, we focus on the skills you bring, not just your resume. Whether you have experience in administration or are looking to step into a new challenge, we want to see what you can do.
As part of our process, you will complete an interactive skills assessment through Vervoe. This is your opportunity to experience real job-related tasks and showcase your strengths beyond your resume.
Make sure to check your email (including your junk folder) for your invitation – you will not want to miss the chance to join our team
Why You'll Love This Role- A Workplace That Knows Balance: Enjoy a workplace that mixes fun with focus – from shared food days and social catch-ups to recognising and rewarding the hard work that helps us succeed together.
- Central Melbourne Location: Our office is conveniently located close to public transport, cafés, and local amenities, making your day smoother.
- Skills Over Resumes: We see your potential beyond your work history – show us what you can do through our interactive skills assessment.
- Impact That Matters: Your work ensures customers receive the right bill, at the right time – keeping everything on track.
We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.
About UsRecoveriescorp, part of Symbos Group, has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we're pleased to see our people live this mission everyday.
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand. We are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
Additional InformationSalary expectations: Add expected salary to your profile for insights. Sources: This is an extract from the company's own website. Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. With over 1,000 staff and offices in Melbourne, Sydney, Auckland, Suva, we have extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors.
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