Credit Manager

**Introduction**:
Why work at LSC?
Have you been recently reflecting on your career? Are you interested in working within a company nearing its 100-year anniversary?
For 99 years, LSC has been dedicated to Protecting People, Places, and Possessions, and our success comes from the passionate individuals who share this mission.
Our recent employee engagement survey illustrated why you should join us:

- 96% expressed medium to high levels of job satisfaction
- 96% said that they feel a sense of loyalty to their co-workers and LSC
- 93% of employees polled said they would recommend LSC as a great place to work, and we hope you might too.
- 85% told us that they find their work challenging and interesting

As an Australian, family-owned business where our employees and our clients are all part of our extended family. We are proud to be the go-to, complete solution provider for Australian and New Zealand security professionals.
We don't just provide security solutions - we provide peace of mind. If you have what it takes to help LSC continue its legacy of protection and service, we would love to welcome you to our team.
**Description**:
About You
We are pleased to offer an exciting opportunity for an experienced and results-driven Credit Manager to join our Finance team based in North Melbourne. In this key leadership role, you will oversee the Accounts Receivable function and take ownership of the company’s credit portfolio, consisting of 5000+ customers with a debtors book averaging $14million per month. You will be responsible for implementing effective debt recovery strategies, minimising credit risk, and fostering strong, professional relationships with our B2B customer base.
This is your chance to make a real impact in a business that values initiative, leadership, and collaboration. You’ll work closely with senior leaders and cross-functional teams, contributing to meaningful improvements in financial performance and operational efficiency.
Your broad responsibilities will include
- Lead and manage a high-performing Accounts Receivable team of three, providing guidance, support, and development opportunities.
- Develop and implement effective credit control strategies to minimise overdue debt and optimise cash flow.
- Assess the creditworthiness of new and existing customers, making sound credit decisions aligned with company policy.
- Drive the debt recovery process, including negotiation of payment arrangements and escalation of high-risk accounts when necessary.
- Collaborate proactively with Sales and State Managers to ensure efficient and aligned credit and collection practices across the business.
- Deliver accurate and timely financial reporting to the Financial Controller and senior leadership team, to support strategic decision-making.

**Skills and Experiences**:
What you will bring
- 3+ years’ experience in credit control, debt collection or financial management in a B2B environment
- Proven leadership skills and team management experience
- Strong negotiation and conflict resolution capabilities
- Solid understanding of credit risk principles and debt recovery strategies
- Excellent communication and customer service orientation
- Familiarity with ERP systems and financial software.

**Benefits**:

- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most.
- Access to exclusive discounts through our employee benefits platform.
- A diverse team that's committed to creating an inclusive environment for everyone.
- Dental reimbursement scheme for permanent employees - claim up to $200 dollars a year for preventative dental
- Onsite FREE parking.

Recruitment Agencies - thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we will be in touch.