Performance Assurance Lead

Performance Assurance Lead
- Posting Start Date: 7/16/25
- Job Location (Short): Rutherford, AUS,
- Requisition ID: 33596
- Onsite or Remote: Hybrid Position

**Shape the Future of Mining with Komatsu Mining Technology Solutions**:At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

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**Job Purpose**:
Tasked with evaluating the status and usage of customer products, this role aims to identify areas for enhancement, enabling customers to utilise the system to its fullest potential while ensuring the delivery of quality and value. Additionally, it involves fostering effective communication with various sites and cultivating robust relationships with key stakeholders.

**Travel Requirements**:
Up to 25%.

**Job Duties and Responsibilities**:

- Undertake and lead continuous improvement (CI activities) including reviewing mining processes and integration with Modular products.
- Provide processes and procedures to support improvements, compile and present technical reviews and reports for CI cycles.
- Conduct preparation, kick off, update and close off meetings with clients during CI cycles.
- Generate, implement and present KPI (Key Performance Indicators) of data integrity, EFOF (effective fleet optimisation factor), FOF (fleet optimisation factor), LHE (load and haul efficiency), system reliability and other relevant KPI’s according to the scope of the CI visit.
- Address mine operational, planning and grade control issues where Modular products and customer value expertise will drive increased value to the customer.
- Establish improvement and coaching opportunities such as training, assisted operations and advise on system usage and navigation.
- Establish and develop a direct working relationship with key client users and stakeholders at mine operations such as Mine Managers, Superintendents, Planning Managers, Dispatch Administrators, Shift Supervisors etc. through CI activities and continuous follow up.
- Participate, develop and communicate expertise, best practices, success cases in Modular products and PA in periodical corporate meetings.

**Required Skills**:

- Degree in Mining Engineering or related field.
- Strong knowledge of production related mining operations.
- The capacity for both written and verbal communication skills to effectively influence.
- Experience with Mining Equipment and Operation Cost Evaluation

**Diversity & Inclusion Commitment**

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

**Company Information**

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world