Customer Service Assistant

2 days ago

Malua Bay, Australia Icebox Liquor Full time

**Ice Box Liquor is looking for a customer service assistant to work across our Malua Bay and Batehaven stores**

If you are:

- A customer service superstar
- Have your RSA competency card or are happy to obtain this
- Are flexible with working hours, including days/evenings/weekends/public holidays
- Detail-oriented and motivated to make a store shine
- Fit and able to manually move stock
- Have retail or similar experience
- **Then, we have a role for you at our Ice Box Liquor store.**

**As part of our customer service team, you will**:

- Provide superior service to all our customers
- Develop rapport and ongoing customer relationships with our locals
- Maintain eye-catching merchandising (make suggestions - we value your input)
- Ensure stock is managed and maintained daily, including;
- Receiving stock loads
- Replenishment
- Tidying and cleaning
- Learning and maintaining knowledge of wine, spirits and craft beer - staying up to date with trends

**Why us?**

Ice Box Liquor is a well-established and growing family-owned independent liquor chain with 29 stores throughout NSW. We pride ourselves on providing convenience and service to our customers and providing staff with ongoing learning and development opportunities.

**We also have**:

- Staff discounts
- A competitive hourly rate, including all applicable penalties
- Family owned and run - you are a person, not a number
- Commitment to our team members’ ongoing training and development
- Inclusive and passionate culture where we celebrate diversity

**Job Type**: Casual

Pay: $33.00 - $46.64 per hour

**Benefits**:

- Employee discount

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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