Administration Assistant/customer Service

11 hours ago

Redland Bay, Australia Fortress Hire Full time

**ADMINISTRATION & CUSTOMER SERVICE**

Location: Redland Bay

**Job Type**: Part Time (with progression to full time)

**Salary**: Competitive, based on experience

Start Date: Immediately

Are you a highly organised individual with a knack for customer service? Do you thrive in a fast-paced environment where no two days are the same?

Join our team as an administration & Customer Service Officer in the essential and growing liquid waste management & equipment hire industries.

Fortress Hire is a trusted provider of liquid waste solutions, proudly servicing residential and industrial clients and hire equipment services.

We are looking for a motivated and reliable individual to handle a variety of administrative and customer facing tasks. You’ll be the first point of contact for our clients, supporting day to day operations and ensuring everything runs smoothly behind the scenes.

**Responsibilities**:

- Schedule and co-ordinate service jobs with clients and field staff.
- Maintain accurate records and data entry into booking and invoicing systems.
- Prepare quotes and invoices in a timely manner.
- Liaise with operations team to ensure timely service delivery.
- Provide general office administration support as needed.

**Requirements**:

- Proven experience in administration and customer service (industry experience a plus).
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational skills.
- Comfortable working with scheduling systems, databases and Microsoft office.
- Ability to prioritise tasks and remain calm under pressure.
- A positive, can do attitude and a team player.

**What we offer**:

- A stable, part time position in a secure and essential industry
- Supportive, down-to-earth team culture

**Job Type**: Part-time

Pay: $28.00 - $32.00 per hour

Expected hours: 20 per week

Work Location: In person

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