Process Co-ordinator
1 week ago
Location:
- Canberra CBD, Australian Capital Territory- Job Type:
- Contract- Specialisation:
- Commercial- Salary:
- Negotiable- Reference:
- CR/013182_1661235842**Canberra based and Work from home**
**12 months contract**
**NV1 Security Clearance required**
Our client is looking for an experienced **Process Co-ordinator
- Incident** **processes** to work for a large consultancy in Canberra and work from home.
**Skills and experience**:
- Process Co-ordinator background
- Experience driving the diagnosis of faults and defects and determining whether new incidents are related to known errors or existing ICT problems
- Experience initiating actions to fix interruptions to service caused by errors/faults in the ICT infrastructure
- Leading and facilitating investigations into high impact faults
- Experience in Root Cause Analysis (RCA)
- Experience in Post Change Review process
- Experience with various Service Design, Transition and Operation processes
- NV1 Security Clearance required
**Next steps**
**Who we are**
FinXL IT Professional Services is an established, innovative Australian company, providing technology-enabled business solutions and consulting services across many industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. By delivering services and implementing new systems, processes, and technology, we assist our clients in gaining competitive advantage and reaching new heights.
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