Base Performance Manager

Challenge yourself in a role where you will take ownership in driving performance culture within an operational environment
- Full time, Permanent position
- A number of roles will be available across Sydney (roles within Domestic and International Airport), Melbourne, Brisbane and Perth based

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through complex work environment, our team is made up of people who understand our business inside and out, and experts from different fields who challenge us to do things differently.

Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results.

Leading a large team of Pilots, the Base Performance Manager will be responsible for managing the strategic and day to day operational elements of Pilots for a designated base. Primarily, the role will manage standards as well as driving a performance culture by developing a high performing team and an engaged workforce in their allocated Bases. The role will lead face to face communication with crew, driving an engaged and high performing pilot base.

This role will also work with the Base Manager in developing and implementing local projects that support change and an efficient operation.

Role and responsibilities include:

- Lead a large Pilot workforce within an allocated Base
- Driving an inclusive, safe and engaged workplace culture
- Manage Pilots in respect to leave and attendance management, scheduling, grievance management, case management and overall performance of the Pilot group
- Ensuring compliance within the Pilot Enterprise Agreements
- Manage resource requirements, financial success, operational and customer excellence
- Leading and driving projects and change and transformations and initiatives in your local Base to meet desired outcomes
- Manage engagement and recognition strategy in local base, align with Qantas Group engagement strategy
- Maintain superior industry, market and regulatory knowledge to ensure the best decisions are made to positively effect Qantas Mainline
- Develop a robust performance standards strategy which underpins a high-performance culture
- Comply with Group Management Systems and Policy

To be successful in this role you will need to have:

- Strong people leadership experience including a demonstrated experience building high performing teams and effectively managing HR and IR related matters including misconduct, grievances and employee fitness for work
- The ability to work in a complex and changing operational environment, leading operational teams
- Strong communication skills including highly developed negotiation and influencing skills
- Demonstrated sound practical judgement and the ability to drive continuous improvement through the development and implementation of innovative solutions
- Demonstrated ability to build strong working relationships with key stakeholders
- Efficiently manage competing priorities and have flexibility, agility and resilience
- You will naturally be detail oriented with excellent critical thinking, analytical ability, innovative problem solving and research skills.
- You will need to be resourceful and have the ability to collaborate effectively with stakeholders across the organisation.
- Tertiary qualified to degree level or equivalent industry experience
- Highly desirable - understanding of operational Policy and Procedures, Safety Regulations, knowledge and ability to interpret complex awards and agreements and their interoperability with the operational environment

You will be challenged and stretched in your role at Qantas, but we’ll make sure we give you the support you need to be your best. This support comes in different forms, from mentoring and coaching, to resources, experts and technology across the business.
- Why Qantas?_
- You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel_
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave option